Carbone Honda of Yorkville - Service Center

Similar problems as other person mentioned. Temperature light came on after 1 WEEK of ownership of a new 2013 Civic. Took in for 1st oil change. Problem not solved. Light still comes on (now have 7500 mile light came on after 1 WEEK of ownership of a new 2013 Civic. Took in for 1st oil change. Problem not solved. Light still comes on (now have 7500 miles). Went again and after being patronized by an arrogant service rep, was told I didn't need an oil change (OK = good) but they couldn't fix the light issue. Really? With a new car? And none of the functions of the car were explained to me....probably b/c my salesperson Jay had little clue about the actual car he "sold" to me. Once Carbone Honda gets your money you get a lot of lip service. Then when you return for routine service they overcharge.... and I question how much they really do behind closed doors in the "garage" other than charge you tons of money &/ treat you like you (the customer) like an idiot (especially like a "dumb girl"). This is well known in the community. I kick myself for going there, but was desperate to get a new car. I can assure I will not return when I trade in. One savior is the Civic itself. I do love it. More

Purchased a new Honda Civic there. We take it back for service. Paid for an oil change - overpriced, arrogant service. After 1,200 miles our service light comes on indicating 15% oil life left. Not sure i service. Paid for an oil change - overpriced, arrogant service. After 1,200 miles our service light comes on indicating 15% oil life left. Not sure if they even changed the oil - not happy. More

Check engine light came on while on a road trip. Brought it here and even though they had 8 cars in the bay, they came out to check on it and spent about 20 minutes with us. THANK YOU! it here and even though they had 8 cars in the bay, they came out to check on it and spent about 20 minutes with us. THANK YOU! More