Carbone Honda of Yorkville - Service Center

INSPECTION THE SERVICE ADVISORS ARE VERY PERSONABLE, PROFESSIONAL AND COURTEOUS TO DEAL WITH. I HAVE ALWAYS HAD AN EXCELLENT EXPERIENCE EVERY TIME I VISIT THE SE THE SERVICE ADVISORS ARE VERY PERSONABLE, PROFESSIONAL AND COURTEOUS TO DEAL WITH. I HAVE ALWAYS HAD AN EXCELLENT EXPERIENCE EVERY TIME I VISIT THE SERVCIE DEPARTMENT AT THIS DEALERSHIP. More

MIKE LUPIA IS ASSET TO COMPANY OUTSTANDING CUSTOMER SERVICE, IVE BEEN GOING HERE FOR YEARS AND ITS NICE TO SEE A SMILING FACE THAT WANTS TO HELP PEOPLE, ILL MAKE SURE TO TELL FRIEND OUTSTANDING CUSTOMER SERVICE, IVE BEEN GOING HERE FOR YEARS AND ITS NICE TO SEE A SMILING FACE THAT WANTS TO HELP PEOPLE, ILL MAKE SURE TO TELL FRIENDS AND FAMILY TO ASK FOR MIKE, MIKE GOES ABOVE AND BEYOND WITH EVERY ASPECT OF HIS JOB. More

Change of winter tires As always the service is a five-stars service. I needed to change my winter tires back to normal ones and the service and waiting time was the best po As always the service is a five-stars service. I needed to change my winter tires back to normal ones and the service and waiting time was the best possible. More

INSPECTION/OIL CHANGE Dean was very friendly, knowledgeable and professional. Kept me posted on the status of the work. Maria was also very professional and friendly and Dean was very friendly, knowledgeable and professional. Kept me posted on the status of the work. Maria was also very professional and friendly and helpful. I also spoke with Danielle Cahill, she answered my questions and she too was very knowledgeable and friendly. More

Inspection Dean was very personable and made the inspection process easy. He also set up a follow-up appt. as the inspection found a small issue that if left un Dean was very personable and made the inspection process easy. He also set up a follow-up appt. as the inspection found a small issue that if left undetected could have resulted in a major issue down the road - so very appreciative of the level of service I received from both Dean and the technician who did the inspection! More

The best service..... The best service ever...... Friendly they are very good and they now watt they doing and they are so fest and straight in the job they do. The best service ever...... Friendly they are very good and they now watt they doing and they are so fest and straight in the job they do. More

Engine noise The service team at Honda went above and beyond to diagnose a noise that was only coming from a cold start. The service manager, Jim, thought it would The service team at Honda went above and beyond to diagnose a noise that was only coming from a cold start. The service manager, Jim, thought it would be best to keep it overnight and try in the morning after failed attempts. After giving me a car to take home so I was not inconvenienced, they were able to hear the noise and fix it with no issue. More

Great service All our cars in the past 16 years have been Honda’s- great product, great people, great service. We have a long positive history with this dealership All our cars in the past 16 years have been Honda’s- great product, great people, great service. We have a long positive history with this dealership. More

Fuel injection service Happy with service done April , 2018. Done in under the time expected... waiting area was clean and pleasant. Everyone on the floor area acted in a p Happy with service done April , 2018. Done in under the time expected... waiting area was clean and pleasant. Everyone on the floor area acted in a professional manner. Thank you. More

Bluetooth has never worked I am leasing my 4th Honda Pilot ('17) but unfortunately the bluetooth has never worked. Carbone has been persistent in trying to fix it. Sadly I have I am leasing my 4th Honda Pilot ('17) but unfortunately the bluetooth has never worked. Carbone has been persistent in trying to fix it. Sadly I have made many trips and sat for hours and the problem still exists. They are trying one more thing. Not sure what will happen if this doesn't work. More