LeadCar GMC Utica

Nice Salesman Tom Maher was always polite and professional. Tom was responsive and returned my calls and text promptly, even after hours. Tom has been more than hon Tom Maher was always polite and professional. Tom was responsive and returned my calls and text promptly, even after hours. Tom has been more than honest through this entire process. There are a few things that are still outstanding with the deal, which I know are out of Tom’s hands. Each time I asked him about the issues he got back to me asap with the status. As for Tom I would certainly buy another vehicle from him. While I understand the dealer is going through some changes, they should be a little more conscious about the fine details and what management promises. More

Great service.. Great staff Scheduled service for 2016 GMC Sierra 1500. This was first visit to new facility. Very impressed with overall visit. Service was fast and detailed. Scheduled service for 2016 GMC Sierra 1500. This was first visit to new facility. Very impressed with overall visit. Service was fast and detailed. Entire dealership very clean. Staff very courteous.. More

Excellent Service!! Everyone was extremely very professional and accommodating. Tim, Josh and Aaron are the best team that made my dream come true! Thank you Carbone GM Everyone was extremely very professional and accommodating. Tim, Josh and Aaron are the best team that made my dream come true! Thank you Carbone GMC!!!! More

Great Dealership This dealership offers friendly sales people. The sales manager recognized us and made us feel welcome. The finance person was knowledgeable and exp This dealership offers friendly sales people. The sales manager recognized us and made us feel welcome. The finance person was knowledgeable and explained optional products. The purchase of our new Buick was a pleasure!! More

The new Carbone Buick, GMC, Cadillac dealership in N. Utica Your new Dealership is great. The staff and service were wonderful when I had my Buick Encore serviced there for the 1st time. The waiting area is gr Your new Dealership is great. The staff and service were wonderful when I had my Buick Encore serviced there for the 1st time. The waiting area is great, big TV, lots of coffee & goodies to eat while you wait and plenty of comfortable chairs with a pull around tray to hold your coffee, nice idea. Will continue bringing my car there for ongoing service. Keep up the good work! More

Oil Change Service person very nice to me. I like the new location for mu GMC. I only wanted an oil change and was out within 1 hour Service person very nice to me. I like the new location for mu GMC. I only wanted an oil change and was out within 1 hour More

Good experience Timothy Tiernan was my sales consultant. I told him what I was looking for and most importantly what I wanted for a lease payment He worked with me Timothy Tiernan was my sales consultant. I told him what I was looking for and most importantly what I wanted for a lease payment He worked with me and we came to an agreement. Tim was very knowledgeable and courteous during the process More

New location My only complaint would be that I wasnt made aware of the new GMC dealership and went to the one on Commercial Drive first. I appreciate the staff at My only complaint would be that I wasnt made aware of the new GMC dealership and went to the one on Commercial Drive first. I appreciate the staff at Carbone Chevy calling the GMC dealership and arranging an oil change appointment for me. I would suggest calling customers who lease a GMC car and letting them know theres a new dealership they are required to go to. More

New Purchase Great to deal with. Enjoyed working with John and love my new car. First car other than an enclave in my last 6 auto purchases. Great to deal with. Enjoyed working with John and love my new car. First car other than an enclave in my last 6 auto purchases. More

Friendly and professional The dealership is still working out the kinks after moving into this renovated building. The service area is not completed yet. My vehicle was still The dealership is still working out the kinks after moving into this renovated building. The service area is not completed yet. My vehicle was still pulled into the service bay, right at my appointment time. The staff are doing a great job, even without the fully finished work space. More