LeadCar Chevrolet Yorkville
Yorkville, NY
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Repaired damaged back bumper. My experience with Carbone's has been 5 star plus. My bumper was fixed and it looks beautiful! I would recommend Carbone's to all of my friends and on My experience with Carbone's has been 5 star plus. My bumper was fixed and it looks beautiful! I would recommend Carbone's to all of my friends and one of my friends purchased a car from Carbone's! More
Service Review I needed new tires and new brakes for my Cadillac. Both the parts rep (Jim) and the service rep (Alissa Brown) were very helpful. And, the prices we I needed new tires and new brakes for my Cadillac. Both the parts rep (Jim) and the service rep (Alissa Brown) were very helpful. And, the prices were very competitive (I checked). More
Quick and efficient Took my Acadia in for an oil change and tire rotation. I was in and out in just over an hour. Kevin took care of me that day and was very accommodat Took my Acadia in for an oil change and tire rotation. I was in and out in just over an hour. Kevin took care of me that day and was very accommodating, as usual. It's no secret at Carbone that I had a big issue with this truck when I leased it in February. Kevin was extremely patient and understanding during that whole process. I think Carbone GM is very fortunate to have Kevin at the service desk. Customer service is a very tough job and I feel Kevin has mastered it. More
Customer Review I recently purchased a 2017 Passat and I am delighted that I chose Carbone. The staff is very friendly yet professional. The showroom and ladies roo I recently purchased a 2017 Passat and I am delighted that I chose Carbone. The staff is very friendly yet professional. The showroom and ladies room were spotless. My salesman, Robert Kessler, was very knowledgeable of the vehicle I bought. I couldn't ask for a more accommodating experience! More
Very satisfied I had the oil changed,tires rotated and the NYS inspection done on my 2013 Malibu. The staff was very polite and professional and the service was quic I had the oil changed,tires rotated and the NYS inspection done on my 2013 Malibu. The staff was very polite and professional and the service was quick. A special thank you to Kevin Brittell. More
My Cadillac was there for several service needs. I was very pleased with the manner in which my service issues were handled. The issues were addressed & parts were ordered. I was given a date to ha I was very pleased with the manner in which my service issues were handled. The issues were addressed & parts were ordered. I was given a date to have my car there & was provided with a loaner because I live a distance from Carbone's. I was informed that the wrong parts were delivered & that the process to repair my car would be longer than expected. Justin Dooley & Kevin Brittell kept me informed on the progress on a daily basis. I am very pleased with both of these gentlemen. The service staff is friendly & professional. More
First Time Lease When I brought my 2006 DHS Cadillac in for service I found that the repairs were going to be for more than the value of the car. My wife and I decide When I brought my 2006 DHS Cadillac in for service I found that the repairs were going to be for more than the value of the car. My wife and I decided that it was time for a change so we returned to the dealership and were met by Sam LaPolla. We had never leased before and Sam explained the entire process. Originally we looked at a Buick Envision but wanted to think about it over the weekend. We returned on Monday and decided to upgrade to an AWD Cadillac XT5. We were able to drive the new vehicle out the same day and are very pleased with it. We were especially impressed with the knowledge, professionalism, and helpfulness received from all staff members. We dealt with Sam, Matt Brewer and Derrick Snell. It was the easiest auto transaction I have made in over 55 years of driving. More
Excellent service Always excellent service at Carbone. Friendly and welcoming reception with all in the service department. It is a delight to do business with all at t Always excellent service at Carbone. Friendly and welcoming reception with all in the service department. It is a delight to do business with all at this dealership. More
My experience was beyond amazing. Everything was done so fast & reasonable price wise . Overall it was excellent . I would recommend everybody to go down to Carbone. I'm so in love wit Everything was done so fast & reasonable price wise . Overall it was excellent . I would recommend everybody to go down to Carbone. I'm so in love with my car. Best buy of my life. More
Very satisfied Was kept informed what was going on. Liked the follow up call from Conrad to see if we were satisfied with the service. So glad Conrad is working bac Was kept informed what was going on. Liked the follow up call from Conrad to see if we were satisfied with the service. So glad Conrad is working back in services. More