
Leachman Buick GMC Cadillac
Bowling Green, KY
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They try to sell the same car to multiple people without letting the individuals know, so then whoever comes up with the money first gets it and if you didn’t then oh well your out of luck. They have no mo letting the individuals know, so then whoever comes up with the money first gets it and if you didn’t then oh well your out of luck. They have no morals and their word/hand shack doesn’t mean a thing. They had made us feel welcome. Found the right car, processed the paper work, and activated the insurance. We told them it would be 1 – 2 days for the bank to finalize everything. This was my son’s first car purchase, the next day the sales person called my son and said we just sold the car. Didn’t apologize or anything just said it sold then goodbye. I called them to see what was going on because everything was filled out and ready to go, we were just waiting on the bank. I was told they had been working with this other guy for two weeks and he brought in the money first. I know car salesman aren’t the most trustworthy, but come on…to try and sale the same vehicle to multiple people is just downright rude. I thought they were different, but I will never step foot on their lot again and I will be telling everyone I can not to purchase a car from them. They are so money hungry GMC made them remodel their building if they wanted to keep GMC models according to the salesperson we had. ---I also think they get employees to write good reviews here cause after looking at other reviews elsewhere (wish I had done so before going) More
Elizabeth located the car we wanted. Brian sold it, gave us a loaner till it arrived. Michael handled paperwork & transferring trade-in. LOVE IT & EXPERIENCE!!!! us a loaner till it arrived. Michael handled paperwork & transferring trade-in. LOVE IT & EXPERIENCE!!!! More
I love my newBuick Regal. Sheila Milam made the experience of purchasing a new vehicle very pleasant and almost stress free. Thank you for being so kind. experience of purchasing a new vehicle very pleasant and almost stress free. Thank you for being so kind. More
My purchase of a new SRX 2013 Cadillac was handled in the best way possible. The office staff and my salesman were very friendly and professional. I am an older person and my salesman was so kind and patient best way possible. The office staff and my salesman were very friendly and professional. I am an older person and my salesman was so kind and patient in showing me all of the new features. When I have returned with a feature I had not remembered, he has again explained very patiently. I highly recommend this salesman (Ed Fuller) and the dealership. More
I went with my GMC there .They have charged me for many extra things they never mentioned before.Apparently they HAD to do it. What about telling me that before ... extra things they never mentioned before.Apparently they HAD to do it. What about telling me that before ... More
Visited Leachman Buick/GMC/Cadillac looking to purchase either a new or used pickup. We compared a new and a certified used vehicle. We picked the certified used vehicle due to additional options and the d either a new or used pickup. We compared a new and a certified used vehicle. We picked the certified used vehicle due to additional options and the dealership's willingness to address concerns. The sales staff was extremely courteous and helpful. We are very pleased with the vehicle and the transaction, and look forward to the opportunity of working with them in the future. More
Our 2012 Buick Lacross needed service and Leachman was unable to fix our car's problem. The dealership would not trade for a used car of same value. They would only trade for a new car. This required $5,2 unable to fix our car's problem. The dealership would not trade for a used car of same value. They would only trade for a new car. This required $5,200 plus tax from our family funds that was unexpected. True, we now have hopefully a reliable car that is brand new, but in my eyes it took $5,000 to fix a car that still had warranties on it. This is unacceptable in my eyes. When I share this story with others, they have the same reaction as I have about how this all turned out. I do love my new car, but I loved my old one just as much and it had more items on it. The old one just wasn't safe to drive. Sincerely, Jim and PattyJo Murphy 2-15-13 More
I called in to inquire about a used GMC Yukon Denali that was listed on the Internet, but when I spoke with Sheila she told me that it had already sold. She told me that if I told her what I wanted she coul was listed on the Internet, but when I spoke with Sheila she told me that it had already sold. She told me that if I told her what I wanted she could find me something, so I told her exactly what I wanted. Within 1 week she called me and someone had traded in what I was looking for so she met us in Glascow with the vehicle that evening. I would highly recommend this dealership and make sure to ask for Sheila Milam! More
in the negotation for my vehicle it was written and signed on paper that I would get new tires and nitrusfill at no additional cost but this was not done also I am still waiting for a check for $19.50 signed on paper that I would get new tires and nitrusfill at no additional cost but this was not done also I am still waiting for a check for $19.50 which was supposed to be sent to me in the mail as the salesman did not have change to give and i was assured that my money would be sent in the mail. the only positive done as promised was they fixed the cluster in the dash so I can see mileage and the shift position my vehicle is in. More