Back

Lawton Kia - Service Center

Lawton, OK

4.6
1,794 Reviews

1,794 Reviews of Lawton Kia - Service Center

Sort by
April 09, 2025

Lawton Kia makes every single visit so personal with their over-the-top customer service. They greet you and keep you both comfortable and informed with every update and detail of your visit. I just pur More

by stevielynn_85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
Apr 11, 2025 -

Lawton Kia responded

Thank you so much for your kind words, StevieLynn! We're thrilled to hear you've had such positive experiences with Lawton Kia, both with your recent purchase and in the past. It’s great to know that our team, including Brandon, made your visit smooth and memorable. We truly appreciate your loyalty and recommendations!

April 08, 2025

The services were too expensive. I should have gone to a different place of business instead. More

by jaywillson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Lawton Kia responded

Hi Jay. We're sorry to hear you felt the service was too expensive. We always aim to provide competitive pricing that aligns with the market, while delivering quality and reliable service. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

April 08, 2025

I had an engine system warning light. My cost was $217.00 for a gas cap after they checked my vehicle. More

by landass131
Recommend Dealer
No
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Apr 08, 2025 -

Lawton Kia responded

Hi landass131, Thank you for your feedback, and we're sorry to hear about your frustration. We do charge a diagnostics fee to ensure we thoroughly check for all possible issues, not just the obvious ones. Our goal is always to give you accurate information and peace of mind. We appreciate your understanding and the opportunity to serve you.

April 08, 2025

Great customer service, always willing to go the extra mile to help customers. The waiting area and facilities are always clean and well kept. More

by richard.o.fisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Kia responded

Thank you for the wonderful feedback! We're so glad to hear that our team is meeting your expectations and that you enjoy our clean and comfortable facilities. We appreciate your support!

April 08, 2025

Always great always goes above and beyond regular service and treats me like family always More

by Therapoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayveon McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Kia responded

Thank you for the amazing review! We're so glad to hear that you feel like part of the family. We always strive to go above and beyond for our customers, and we appreciate your continued trust!

April 07, 2025

I can’t say enough about her but she has always been very helpful. She’s the best. More

by Tnasse420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Kia responded

Thank you for the kind words! We're so glad to hear that you've had such a positive experience. We'll be sure to pass along your praise!

April 07, 2025

Deborah always takes care of anything we may need. She’s the best!! I’d been waiting for an answer on a tire key from the shop guys for 2 weeks and Deborah took care of it in less than 5 minutes once More

by es300crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Kia responded

Thank you so much for your kind words! We’re thrilled to hear that Deborah was able to assist you so quickly and effectively. She truly goes above and beyond for our customers. We appreciate your feedback and look forward to continuing to serve you!

April 05, 2025

I always receive Quick, Efficient and Professional service on every visit. Amanda runs a tight ship!! More

by mcraft94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerrick Gomez
Apr 07, 2025 -

Lawton Kia responded

Thank you, mcraft94! We're thrilled to hear you consistently receive great service, and we’ll be sure to pass along your kind words to Amanda!

April 03, 2025

All staff were very friendly and helpful including service personnel and the folks in the business office More

by victorgtoth
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Lawton Kia responded

Thank you for your kind words! We're glad to hear that our Lawton Kia team made your experience a great one. We appreciate your support and look forward to serving you again! 😊🚗

April 03, 2025

Deborah Johns is probably the best thing KIA has going Deborah Johns has always been amazing to me with any of my car issues More

by poseykelsey
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Apr 04, 2025 -

Lawton Kia responded

Thank you for your wonderful feedback! We're lucky to have Deborah on our team, and we're so glad she's been able to assist you. We'll be sure to share your kind words with her! 🚗✨

...
8
...