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Lawton Kia - Service Center

Lawton, OK

4.6
1,750 Reviews

1,750 Reviews of Lawton Kia - Service Center

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March 05, 2025

Great experience there. Staff are always kind and thoughtful! Would definitely go back for services. More

by Cashcaldwell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2025 -

Lawton Kia responded

Thank you, Cashcaldwell1! We're so glad to hear you had a great experience. We appreciate your kind words and look forward to serving you again!

March 03, 2025

Great service and excellent customer service provided by Kia and it staff thank you very much More

by markdenise35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Lawton Kia responded

Thank you, Mark! We're so glad you had a great experience. We appreciate your kind words and look forward to serving you again! 🚗😊

March 03, 2025

The staff at Kia were very friendly and informative. Definitely one of the best service departments around. More

by donnachao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Lawton Kia responded

Thank you, Donna! We're glad you had a great experience with our friendly and informative team. We appreciate your kind words! 😊🚗

March 03, 2025

The battery in my 2 month old car is bad. They were not helpful at replacing the battery. More

by MELLEHRMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clint Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Lawton Kia responded

We apologize for any concerns regarding the battery. I appreciate you taking the time to speak with me this morning and allowing us to test it again. During the visit, the vehicle started without any issues. However, if the problem arises again, please don’t hesitate to reach out to me directly at 580-771-3275. Thank you, Amanda Luttrell (Service Manager)

February 28, 2025

Allen was very professional. He took the time to explain everything to me, and I appreciated that. More

by Janeyx3
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
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Feb 28, 2025 -

Lawton Kia responded

Thank you for your feedback! We're glad to hear that Allen provided a professional and informative experience. We appreciate your support and look forward to serving you again! 😊🚗

February 27, 2025

Amazing service from Amanda. . 2nd time she helped and shes very friendly and professional. will definitely recommend to everyone i know. More

by Lemquesloane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Lawton Kia responded

Thank you for your kind words! We're so glad Amanda was able to assist you again with excellent service. We truly appreciate your recommendation and look forward to serving you in the future! 😊

February 25, 2025

I was treated nice and taken care of quickly but along with my oil change they did not check any of my other fluids More

by Stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2025 -

Lawton Kia responded

Thank you for your feedback, Stephanie! We're glad you had a positive experience, but we apologize for the missed fluid check. We’ll share this with our team to ensure better attention to detail next time. Please let us know if we can make it right!

February 23, 2025

Because all my fluids were not checked the windshield fluid was low when I bought it in and it wasn't checked or filled. More

by aroniacox495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Lawton Kia responded

We sincerely apologize for the oversight. Please call me directly at 580-771-3275, and I’ll be happy to pick up the vehicle, address the issue, and promptly return it. Thank you, Amanda Luttrell-Service Manager.

February 23, 2025

They try, but making having to use a rating system that's basically forced upon us is quite vexing. More

by fissur2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Lawton Kia responded

We appreciate your feedback and understand your frustration. We'll take your thoughts into consideration as we continue to improve our process. Thank you for sharing!

February 22, 2025

they changed my oil for me and tried to wash my car but their water was frozen so they couldn’t. More

by tayah k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 24, 2025 -

Lawton Kia responded

Thank you for your understanding, Tayah! We're glad we could take care of your oil change, and we apologize for the car wash inconvenience. We hope to make it up to you next time!

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