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Lawton Kia - Service Center

Lawton, OK

4.6
1,599 Reviews

1,599 Reviews of Lawton Kia - Service Center

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October 03, 2024

As always…the first rate care that I’ve always received at Lawton KIA was given to me and my car!! More

by harley_F_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Lawton Kia responded

Thank you for your continued trust in us! We're thrilled to hear that you consistently receive first-rate care at Lawton KIA. We look forward to serving you and your car again!

October 03, 2024

I really appreciate the service department! They're always friendly and keep you informed on what upcoming services are needed so that you're able to work it into your budget! More

by sarah.diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Lawton Kia responded

Thank you, Sarah! We’re glad to hear that our service department is providing friendly and informative support. Your appreciation means a lot, and we're here to help you with all your service needs!

October 01, 2024

I had a really good experience a Kia in Lawton . I was respected by all staff I came in to contact with . Happy with the service provided. More

by emmalea580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Lawton Kia responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that you felt respected and satisfied with the service at Kia in Lawton. If there's anything more we can do for you in the future, don't hesitate to reach out!

October 01, 2024

I will not use another collision repair service for my vehicles. Lawton KIA service is beyond normal and they treat me like I’m special!! It’s almost family!! More

by Reshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 02, 2024 -

Lawton Kia responded

Thank you for your wonderful feedback, Reshaw! We're delighted to hear that you feel at home with us at Lawton KIA. Your loyalty means everything, and we look forward to continuing to provide you with exceptional service!

October 01, 2024

They don’t greet you and they don’t smile at you and they promise some thing and they never keep their promise like this said on my first oil change I’ll get free gas. That didn’t happen. They had poor deta More

by evapichardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lawton Kia responded

Hi evapichardo, We're sorry to hear about your experience and appreciate your feedback. We would like to address these issues to improve our service. Please give me a call directly at 580-771-3275. Thank you, Amanda Luttrell-Service Manager

October 01, 2024

Service was fast and the workers are amazing. I would definitely recommend for everyone to come here and get either a new vehicle or get your vehicle serviced. More

by JJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Lawton Kia responded

Thank you for your kind words,J! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to serving you again in the future!

September 29, 2024

I really Kia. The service was great and fast. They communicated everything with me and the staff is very friendly 😁 More

by jailynnlawrence1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James uplinger
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Oct 01, 2024 -

Lawton Kia responded

Thank you for the great feedback, Jailynn! We're glad you had a fast and friendly experience with excellent communication. We appreciate your kind words and look forward to seeing you again! 😁

September 29, 2024

I went to test drive a 2024 New Kia, and they said no and showed me a 2020 Kia that was old and said it was the same thing and wouldn’t let me test drive the new one…… never going there again. Went to Ford a More

by ashleynmcclary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Oct 02, 2024 -

Lawton Kia responded

Hi Ashley. We sincerely apologize for your experience and understand your frustration. Your feedback is important, and we appreciate you bringing this to our attention. We strive to provide better service and ensure our customers can explore all their options. Please give me a call directly to discuss your experience further at 580-771-3270. Thank you, Brandon Mitchell- General Manager

September 29, 2024

I received fast parts order and was able to get my appointment fast. I recommend them. More

by stellavinson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Lawton Kia responded

Thank you for your recommendation, Stella! We're happy to hear your parts order and appointment were handled quickly. We look forward to assisting you again!

September 29, 2024

Great service everyone very friendly. Qualified staff. Will use this service center in the future. More

by gdcs3805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Lawton Kia responded

Thank you for your wonderful feedback! We're glad you had a great experience with our friendly and qualified staff. We look forward to serving you again in the future!

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