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Lawton Kia - Service Center

Lawton, OK

4.6
1,792 Reviews

1,792 Reviews of Lawton Kia - Service Center

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May 04, 2025

Always have a great experience Excellent service everyone at lawton kia are great and helpful More

by pamaguilar1
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
May 08, 2025 -

Lawton Kia responded

Thank you, Pam! We're so happy to hear you've had great experiences with us. We appreciate your kind words and look forward to assisting you again!

May 04, 2025

Professional and quick Gave me updates, talked to me with updates, sent me text messages and responded to me quickly. I was a difficult customer because of my car going into the shop numerous times. The staf More

by congenie1
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
May 08, 2025 -

Lawton Kia responded

Thank you for your feedback! We appreciate your patience, and we're glad the team was able to provide you with timely updates and support throughout the process. Your satisfaction is important to us!

May 03, 2025

Its not the service center it's just kia over all with my interest rate, and them financing for another car when I drove on the car lot with a car and them not trading in my other car. When I asked for lower More

by Snapbackbaby1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2025 -

Lawton Kia responded

Thank you for sharing your experience. We’re really sorry to hear you’re unhappy with the financing and the vehicle features. We understand how frustrating this can be, and we’ll make sure to pass your feedback along to the team for review. If you'd like, we can discuss options to address your concerns further.

May 02, 2025

Friendly and knowledgeable. Cared about my vehicle Great experience. Wonderful people who do a great job. Will definitely return More

by benwhaley
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
May 08, 2025 -

Lawton Kia responded

Thank you, Ben! We're so glad to hear you had a great experience and that our team took good care of your vehicle. We look forward to seeing you again!

May 01, 2025

The sales department I would not recommend, they sold me a potentially unsafe car that if it wouldn't have been for the warranty would have cost me thousands of dollars. The service department however worke More

by CARLYBMESSERSMITH
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
May 08, 2025 -

Lawton Kia responded

Thank you for sharing your experience, Carly. We’re truly sorry to hear about your concerns with the sales department but are glad to know the service team was able to resolve the issue and ensure your car’s safety. We appreciate your feedback!

April 26, 2025

Great! Great experience! Warranty coverage completely above satisfactory. Customer service extremely prompt, courteous and informative. Thank you Lawton, Ok More

by danielclarke20
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Apr 28, 2025 -

Lawton Kia responded

Thank you for the fantastic feedback, danielclarke20! We're thrilled to hear that you had a great experience and that our team in Lawton provided excellent service. We appreciate your kind words and look forward to serving you again!

April 26, 2025

Everyone but especially Alan Deborah and Amanda and other people I forget their names always treat me like family always go above and beyond the call of duty. It is my home away from home More

by Therapoet
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Apr 28, 2025 -

Lawton Kia responded

Thank you for the wonderful feedback, Therapoet! We're so happy to hear that Alan, Deborah, Amanda, and the rest of the team make you feel like family. We truly appreciate your loyalty and look forward to continuing to serve you!

April 26, 2025

Customer service was great, prices are really high I appreciated the friendliness and hard work of Allan Dacci. I feel that the cost of everything is too high. More

by kathanie1l
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Apr 28, 2025 -

Lawton Kia responded

Thank you for your feedback, kathanie1l! We're glad to hear you had a positive experience with Allan Dacci. We understand your concerns about pricing and appreciate your honesty. We value your input and hope to continue providing excellent service in the future!

April 26, 2025

The wait was long this past time. ..and I made an appointment ahead of time, so was a little surprised. Also, I had a little less communication than I normally experience when I am the More

by kathanie1l
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Apr 28, 2025 -

Lawton Kia responded

Thank you for sharing your experience, kathanie1l! We’re sorry to hear about the longer wait and reduced communication this time. We’ll make sure to improve on those areas for your next visit. We’re glad everything went well overall and appreciate your continued trust in our service!

April 24, 2025

Everyone that I have dealt with has been very professional and have great people skills. More

by vjp2007johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Lawton Kia responded

Thank you! We're so glad to hear that—our team takes pride in being professional and personable. Appreciate your feedback!

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