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Lawton Kia - Service Center

Lawton, OK

4.6
1,750 Reviews

1,750 Reviews of Lawton Kia - Service Center

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April 07, 2025

I can’t say enough about her but she has always been very helpful. She’s the best. More

by Tnasse420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Kia responded

Thank you for the kind words! We're so glad to hear that you've had such a positive experience. We'll be sure to pass along your praise!

April 07, 2025

Deborah always takes care of anything we may need. She’s the best!! I’d been waiting for an answer on a tire key from the shop guys for 2 weeks and Deborah took care of it in less than 5 minutes once More

by es300crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Kia responded

Thank you so much for your kind words! We’re thrilled to hear that Deborah was able to assist you so quickly and effectively. She truly goes above and beyond for our customers. We appreciate your feedback and look forward to continuing to serve you!

April 05, 2025

I always receive Quick, Efficient and Professional service on every visit. Amanda runs a tight ship!! More

by mcraft94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerrick Gomez
Apr 07, 2025 -

Lawton Kia responded

Thank you, mcraft94! We're thrilled to hear you consistently receive great service, and we’ll be sure to pass along your kind words to Amanda!

April 03, 2025

All staff were very friendly and helpful including service personnel and the folks in the business office More

by victorgtoth
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Lawton Kia responded

Thank you for your kind words! We're glad to hear that our Lawton Kia team made your experience a great one. We appreciate your support and look forward to serving you again! 😊🚗

April 03, 2025

Deborah Johns is probably the best thing KIA has going Deborah Johns has always been amazing to me with any of my car issues More

by poseykelsey
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Apr 04, 2025 -

Lawton Kia responded

Thank you for your wonderful feedback! We're lucky to have Deborah on our team, and we're so glad she's been able to assist you. We'll be sure to share your kind words with her! 🚗✨

April 03, 2025

They are polite and mostly on time with service. The jeep me informed concerning the progress on my Kia. More

by Rick
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Apr 04, 2025 -

Lawton Kia responded

Thank you for your feedback, Rick! We're glad to hear you had a positive experience and that we kept you informed throughout the service process. We appreciate your trust and look forward to serving you again! 😊🚗

April 03, 2025

Deborah and the diesel technician that worked on my Jeep are absolutely amazing at their jobs! Deborah is truly a wealth of knowledge for all customers! Your dealership has definitely earned my future busin More

by jadesmom04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Lawton Kia responded

Thank you for your wonderful feedback! We're so glad Deborah and the diesel technician could provide such great service. We truly appreciate your trust and look forward to serving you in the future! 🚗👏

April 02, 2025

Great service, always keep you informed of what is required to keep my vehicle well maintained. Always professional, kind, and care about the customer needs and wants for their vehicle. More

by jamelmosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Lawton Kia responded

Thank you, Jamel! We’re glad to hear you appreciate our service and commitment to keeping you informed. Your kind words mean a lot, and we look forward to serving you again!

April 02, 2025

The Auto Repair section was able to fix my vehicle in a timely manner. Though, getting a hold of the dealership for an update or service request is the worst. No one picks up lol. More

by ggonzalez1122334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Lawton Kia responded

Thank you for your feedback! We're glad the repair was completed promptly. We apologize for the difficulty in reaching us and will work on improving our communication. We appreciate your patience and value your business!

April 02, 2025

Not happy with the way the problem is being handled no response from Kia or blaming driver error More

by fridgeboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah Johns
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Lawton Kia responded

We're sorry for your frustration and want to assist you. Please share your name or contact information so we can better accommodate you. We appreciate your time and look forward to helping.