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Lawton Kia - Service Center

Lawton, OK

4.6
1,600 Reviews

1,600 Reviews of Lawton Kia - Service Center

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February 27, 2024

It was smooth and easy no trouble at all The service person kept me up to date on everything that took place on my vehicle More

by TEKA.HENRY
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Feb 29, 2024 -

Lawton Kia responded

Thank you for sharing your experience, TEKA.HENRY! We're thrilled to hear that your service visit went smoothly and that our team member kept you well-informed throughout the process. Providing excellent service and communication is our priority, and we're glad we could meet your expectations. If you ever need anything else or have any questions, feel free to reach out. We appreciate your business!

Feb 29, 2024 -

TEKA.HENRY responded

Thank you for the great service and great communication.

Feb 29, 2024 -

TEKA.HENRY responded

Thank You

February 27, 2024

I was not Very Happy about the guy who left me Hooded open because I had to stop on the freeway and close it and it took me about 20 minutes to get back onto the freeway 😞 More

by cwilliams1106
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Feb 29, 2024 -

Lawton Kia responded

We're truly sorry to hear about your experience, cwilliams1106. Your safety and satisfaction are our top priorities, and we apologize for any inconvenience. We appreciate you bringing this to our attention and will ensure that such oversights are addressed immediately. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out. We value your feedback and strive to improve based on it.

February 27, 2024

Pleasant dealership, clean and orderly. Friendly staff. I feel very confident bringing my vehicle here. More

by holbrola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Lawton Kia responded

Thank you for your positive feedback, holbrola! We're delighted to hear that you found our dealership pleasant, clean, and organized, and that our staff was friendly. Your confidence in us means a lot, and we're committed to providing excellent service for your vehicle needs. If you ever have any questions or need assistance, please don't hesitate to reach out. We appreciate your trust and look forward to serving you again in the future!

February 23, 2024

Great service. Staff provided needed input without wasting time. Timely and with a pleasant demeanor. More

by ray5044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Lawton Kia responded

Thank you for sharing, Ray! We're glad to hear that you received great service from our staff and they provided the needed input efficiently and pleasantly. We appreciate your business and look forward to our next chance to serve you.

February 21, 2024

Deborah was very helpful, courteous and professional. Receiving good customer service the 1st time that you utilize a new service facility is the majority of the reason you are willing to return. I have More

by tonybranch.tb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Lawton Kia responded

Thank you, tonybranch.tb, for sharing your positive experience with Deborah at Lawton Kia! We're thrilled to hear that she provided you with helpful, courteous, and professional service, making your transition smooth and comfortable. We appreciate your feedback and look forward to serving you again in the future.

February 20, 2024

Deborah is amazing and my service is always on top of what needs to be done . I 100% recommend Kia services to everyone! More

by jeep2525
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Feb 20, 2024 -

jeep2525 responded

Thank you for your continued great service!! Kia is the Foster families #1 place to buy cars and take care of any of our vehicle needs.

February 18, 2024

Good and reliable service and people They also helped every step of the way and keep you informed More

by mikelauga
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Feb 19, 2024 -

Lawton Kia responded

Thank you for sharing your positive feedback, Mike! We're thrilled to hear that you had a good experience with our service and team. Keeping you informed and assisting you every step of the way is what we strive for. Your satisfaction means everything to us. If you ever need anything in the future, please don't hesitate to reach out.

February 18, 2024

They make sure everything is take care of , with my a proval That I can say bout it More

by maryrivers5810
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Feb 19, 2024 -

Lawton Kia responded

Hi Mary. We're glad to hear that we've been able to ensure everything is taken care of to your satisfaction. Your approval means a lot to us, and we'll continue to strive for excellence in our service. If you ever need further assistance, please don't hesitate to reach out.

February 18, 2024

Went to get oil change and to check out a possible radiator leak, and replace the air filter lid. Oil change was not done bc it wasn't placed in the system. More

by Caseylperez
Recommend Dealer
No
Employees Worked With
Deborah Johns
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Feb 19, 2024 -

Lawton Kia responded

Hi Casey. Thank you for taking a moment to share your experience. Our records indicate that we informed you, during your visit, that your vehicle needed an oil change and you declined at that time. If you would like to set an appointment for the oil change, please let us know and we will get you scheduled. Thank you.

February 17, 2024

Very much improved since I was there last. I appreciated everyone's kindness Will come back More

by TRACY.IRVIN69
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Feb 19, 2024 -

Lawton Kia responded

Tracy, thank you for sharing your feedback! We're glad to hear that you've noticed improvements since your last visit and that you appreciated the kindness of our team. We look forward to welcoming you back in the future. If you have any questions or need assistance, feel free to reach out.

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