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Lawton Kia - Service Center

Lawton, OK

4.6
1,600 Reviews

1,600 Reviews of Lawton Kia - Service Center

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March 14, 2024

Allan was the most respectful and sweetest person. He was very thorough with me about my vehicle which is very much appreciated. More

by takaradenise
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
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Mar 18, 2024 -

Lawton Kia responded

Thank you, takaradenise! We're delighted to hear that Allan provided you with respectful and thorough service. We strive to ensure that our customers feel well-informed and supported throughout their vehicle experience. We appreciate your feedback, and if you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

March 12, 2024

Very good experience. They treated me well, explained things to me, and asked me if I wanted anything else. No pressure service; I liked that. More

by jeff.pybas
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
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Mar 18, 2024 -

Lawton Kia responded

Thank you, Jeff.pybas! We're delighted to hear that you had a very good experience with us. Providing excellent customer service without pressure is what we strive for, and we're glad you appreciated it. If you ever need anything else or have any questions, feel free to reach out to us. We're here to help!

March 11, 2024

Miguel is awesome. Lawton Kia is the best in town. I would recommend them to anyone More

by Dcwalker3313
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
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Jul 03, 2024 -

Lawton Kia responded

Thank you for sharing, Dcwalker3313! It's wonderful to hear that Miguel and Lawton Kia provided you with excellent service. Your recommendation means a lot!

March 10, 2024

Nice waiting room. Friendly service Was able to use spring service coupon with no trouble More

by ajhead
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Report | Print
Mar 12, 2024 -

Lawton Kia responded

Thanks for your feedback, AJ! We're glad you enjoyed our waiting room and experienced friendly service. It's great to hear that you were able to use your spring service coupon without any issues. If you need anything else, don't hesitate to reach out.

March 07, 2024

It was a fast and easy process. They walked me through all of the steps for the service and answered all questions I had. More

by colesass22
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Report | Print
Mar 07, 2024 -

Lawton Kia responded

Thank you, colesass22! We're pleased to hear that you found the process fast and easy. We're always here to assist you with any questions or concerns you may have. If you need anything else, don't hesitate to reach out.

March 07, 2024

Very attentive to my needs and very helpful Answered any questions i had and didn't hesitate to find out if he didn't know . More

by francheskamolina07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Dacci
Report | Print
Mar 07, 2024 -

Lawton Kia responded

Thank you so much for your kind words! It was a pleasure assisting you, and I'm glad I could be of help. If you ever have any more questions or need assistance in the future, don't hesitate to reach out.

March 06, 2024

Great customer service. They actually act like they care about their customers. Miguel needs a raise for his great care. More

by janicewyden86
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Olivero
Report | Print
Mar 07, 2024 -

Lawton Kia responded

Thank you, janicewyden86! We're thrilled to hear that you had a great experience with our customer service. Miguel will be delighted to receive your appreciation. We'll make sure to pass on your feedback. If there's anything else we can assist you with, please let us know.

March 05, 2024

Excellent service! Very professional and knowledgeable!!! I recommend Kia Service to anyone wanting great service! More

by DubLee
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Lawton Kia responded

Thank you, DubLee! We're delighted to hear that you had an excellent experience with our service team. Your recommendation means a lot to us. If you ever need anything else or have any questions, don't hesitate to reach out. We're here for you!

March 05, 2024

I had a great experience they took care all my needs in a timely manner, overall great service More

by Flowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Report | Print
Mar 07, 2024 -

Lawton Kia responded

Thank you, Flowers! We're thrilled to hear that you had a great experience with us and that we were able to meet your needs in a timely manner. If you ever need assistance in the future or have any questions, feel free to reach out. We're here to help!

March 04, 2024

Everyone was so polite and Deborah was the best at answering all questions I had. I was 99% satisfied. The 1% comes from them asking if I wanted a complimentary vacuum done. I needed it badly and I wa More

by kellymb_82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Report | Print
Mar 04, 2024 -

Lawton Kia responded

Thank you for your feedback, Kellymb_82! We're glad to hear that everyone was polite and that Deborah provided excellent service in answering your questions. We apologize for the oversight regarding the complimentary vacuum and appreciate your understanding. We'll make sure to address this issue internally. If you have any further questions or need assistance, feel free to reach out.

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