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Lawton Kia - Service Center

Lawton, OK

4.6
1,600 Reviews

1,600 Reviews of Lawton Kia - Service Center

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May 31, 2024

Everyone was friendly and inviting. I was kept informed about the status of my car multiple times. More

by mmitchell870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Lawton Kia responded

Thank you, mmitchell870! We're delighted to hear that everyone was friendly and inviting during your visit. We strive to keep our customers informed, and we're glad we could provide updates on the status of your car. Your satisfaction is important to us!

May 31, 2024

It was great service and they were quick when it came to getting my oil changed More

by miguelfloresph2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayveon McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Lawton Kia responded

Thank you, miguelfloresph2! We're glad you had a great experience with our quick oil change service. Your satisfaction is our priority!

May 30, 2024

Always great and friendly service when I go to the Kia dealership to get something done More

by JESSICA.SOMERVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Lawton Kia responded

Thank you for your feedback, Jessica! We're thrilled to hear that you always receive great and friendly service at our Kia dealership. We appreciate your loyalty and look forward to continuing to serve you in the future.

May 29, 2024

The car buying experience was superb. I will buy from Lawton, KIA in the future. Thanks! More

by Jordan Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Serra
May 31, 2024 -

Lawton Kia responded

Jordan, we are thrilled to hear that you had a superb car buying experience with us at Lawton KIA. We look forward to assisting you again in the future!

May 29, 2024

They helped me through the whole process without a hitch. Made buying a car really easy. More

by greentogold215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Waylan Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Lawton Kia responded

Thank you for your feedback! We're glad to hear that we could make the car buying process easy for you. We appreciate your business and hope you're enjoying your new car!

May 23, 2024

Always willing to help she is great. She went way beyond what she needed to. More

by Beckers1121720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lawton Kia responded

Thank you, Beckers1121720! We're delighted to hear that our team member went above and beyond to assist you. Providing exceptional service is our priority, and we're glad to have been able to help. If you ever need anything else or have questions in the future, feel free to reach out.

May 23, 2024

My first time to the Service department and did not have an appointment. I needed an oil change before a road trip. Even though they were booked Miguel got me squeezed in. Miguel was very respectful of my t More

by ANTHONY_580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lawton Kia responded

Thank you, Anthony_580! We're thrilled to hear that Miguel could make your visit to our Service department a positive one, even during a stressful time. Providing exceptional service is what we aim for, and we're glad Miguel could accommodate you. We look forward to welcoming you back in the future.

May 23, 2024

Deborah is great! She is always there to help when I call. I trust her to tell me what needs to be done and to provide the best customer service ! More

by jeep2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lawton Kia responded

Thank you, jeep2525! We're thrilled to hear that Deborah has provided you with excellent customer service and that you trust her expertise. We appreciate your feedback and look forward to assisting you in the future.

May 23, 2024

Debrah John’s always does a great job. She makes sure that I understand what will be done during each service as well as any other recommendations that are needed. Ms John’s is Lawton Kia More

by jamelmosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Lawton Kia responded

Hi Jamel. Thank you for your feedback and for acknowledging Deborah's exceptional service. We apologize for the inconvenience you've experienced with recall services. Unfortunately, the recalls were not released at the time of your visit, which limited our ability to perform the necessary work. We understand the frustration and hope you give us another opportunity to serve you.

May 23, 2024

The dealership always tries to make us happy by doing what we ask and do the check on the recall. More

by MKKUNTZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Lawton Kia responded

Thank you, MKKUNTZ0! We're pleased to hear that our dealership strives to meet your needs and ensure your satisfaction. Customer happiness is our priority, and we appreciate your feedback. If you have any further requests or questions, feel free to reach out.

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