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Lawton Kia - Service Center

Lawton, OK

4.6
1,748 Reviews

1,748 Reviews of Lawton Kia - Service Center

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April 11, 2025

Everyone was very friendly and helpful. Service was as promised and all charges were explained. The waiting area needs some chairs for older customers who find it difficult to get up and do More

by wghubbard30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Lawton Kia responded

Thanks for the feedback, wghubbard30! We're glad you had a positive experience. We’ll definitely look into adding more comfortable seating for our guests.

April 10, 2025

Her pleasant demeanor made the experience enjoyable. Her extensive knowledge was evident throughout the interaction. Keeping me informed demonstrated a commitment to clear communication. These qualit More

by latoyadawson1315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lawton Kia responded

Thank you so much, Latoya! We're thrilled to hear your experience was so positive. We'll be sure to share your kind words—feedback like this means a lot!

April 09, 2025

Awesome staff very courteous, polite and knowledgeable always trying help with whatever they can to fix our problem More

by harley197149
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lawton Kia responded

Thank you, Harley! We’re glad to hear you had a great experience with our team. We appreciate your feedback and are always here to help!

April 09, 2025

Lawton Kia makes every single visit so personal with their over-the-top customer service. They greet you and keep you both comfortable and informed with every update and detail of your visit. I just pur More

by stevielynn_85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
Apr 11, 2025 -

Lawton Kia responded

Thank you so much for your kind words, StevieLynn! We're thrilled to hear you've had such positive experiences with Lawton Kia, both with your recent purchase and in the past. It’s great to know that our team, including Brandon, made your visit smooth and memorable. We truly appreciate your loyalty and recommendations!

April 08, 2025

Great customer service, always willing to go the extra mile to help customers. The waiting area and facilities are always clean and well kept. More

by richard.o.fisk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Kia responded

Thank you for the wonderful feedback! We're so glad to hear that our team is meeting your expectations and that you enjoy our clean and comfortable facilities. We appreciate your support!

April 08, 2025

I had an engine system warning light. My cost was $217.00 for a gas cap after they checked my vehicle. More

by landass131
Recommend Dealer
No
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah Johns
Apr 08, 2025 -

Lawton Kia responded

Hi landass131, Thank you for your feedback, and we're sorry to hear about your frustration. We do charge a diagnostics fee to ensure we thoroughly check for all possible issues, not just the obvious ones. Our goal is always to give you accurate information and peace of mind. We appreciate your understanding and the opportunity to serve you.

April 08, 2025

The services were too expensive. I should have gone to a different place of business instead. More

by jaywillson87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Lawton Kia responded

Hi Jay. We're sorry to hear you felt the service was too expensive. We always aim to provide competitive pricing that aligns with the market, while delivering quality and reliable service. We appreciate your feedback and hope to have the opportunity to better serve you in the future.

April 08, 2025

Always great always goes above and beyond regular service and treats me like family always More

by Therapoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayveon McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Kia responded

Thank you for the amazing review! We're so glad to hear that you feel like part of the family. We always strive to go above and beyond for our customers, and we appreciate your continued trust!

April 07, 2025

Deborah always takes care of anything we may need. She’s the best!! I’d been waiting for an answer on a tire key from the shop guys for 2 weeks and Deborah took care of it in less than 5 minutes once More

by es300crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Kia responded

Thank you so much for your kind words! We’re thrilled to hear that Deborah was able to assist you so quickly and effectively. She truly goes above and beyond for our customers. We appreciate your feedback and look forward to continuing to serve you!

April 07, 2025

I can’t say enough about her but she has always been very helpful. She’s the best. More

by Tnasse420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lawton Kia responded

Thank you for the kind words! We're so glad to hear that you've had such a positive experience. We'll be sure to pass along your praise!