Lawton Kia - Service Center

Outstanding service, professional and polite. You can rest assure, knowing your vehicle is in great hands. Plus they kept you informed of your vehicles progress. You can rest assure, knowing your vehicle is in great hands. Plus they kept you informed of your vehicles progress. More

Don't have anything particularly good to say. Have had some sort of issue every vist Have had some sort of issue every vist More

Everything went well, but didn’t they return my car on time so I was late to several appointments. time so I was late to several appointments. More

Can't keep stuff straight. Allen is great, but kia is not the best about informing you when parts are ready Allen is great, but kia is not the best about informing you when parts are ready More

Two fuses and a pair if pliers were left under my hood from a service tech at this location. The service was for a recall. My car started to have issues and that's when those parts were discovered. I c from a service tech at this location. The service was for a recall. My car started to have issues and that's when those parts were discovered. I called and asked to speak to a supervisor. That's when I had the great misfortune to speak to Amanda. She was confrontational, aggressive, and accusatory that I had essentially either sabatoged my car or a person broke into it and di d this. She should never be allowed to speak to anyone in this manner, let alone a customer. I never wanted to go there to begin with, but it was the nearest location for my recalls. I will not be returning ever to this dealership because of how awful she treated me. Alan was very pleasant. More

I was very pleased to find out my car could be picked up and delivered to me at work. It made the experience so freeing for me. Because of my hours it was a bit strenuous to get my car in and wait for maint and delivered to me at work. It made the experience so freeing for me. Because of my hours it was a bit strenuous to get my car in and wait for maintenance. More

I appreciate Lawton Kia and how well they’ve treated me like part of the family. like part of the family. More

I’ve used Kia service for all my cars because I trust their work 100% Deborah does exception job at keeping updated and informed on what they are doing. I highly recommend them. their work 100% Deborah does exception job at keeping updated and informed on what they are doing. I highly recommend them. More

Provided great customer service and explains the service process very thoroughly and efficiently and updating. process very thoroughly and efficiently and updating. More

The staff is extremely friendly and an always willing to go the extra mile for their customers. They are very knowledgeable and always answers whatever questions or concerns I may have. Very clean and welco go the extra mile for their customers. They are very knowledgeable and always answers whatever questions or concerns I may have. Very clean and welcoming environment. More