Lawton Kia - Service Center
Lawton, OK
1,680 Reviews of Lawton Kia - Service Center
Not Bad!! Its not a bad place to take your Kia for service, the only thing that I didn’t like is that I went for an oil change on a Saturday and they recommend Its not a bad place to take your Kia for service, the only thing that I didn’t like is that I went for an oil change on a Saturday and they recommend to do a alignment on my car and I agree to do it and they didn’t do it right my steering wheel was not right to center, so I had to call back to the service area because I don’t live in Lawton so that way they could tell me to bring the car again during the weekdays that I can’t because I’m working and by the time I get off they’ service department is closed. So they didn’t have another choice to send me someone to pick up my car so they could do again the alignment. I think they get busy and do the things so fast that they don’t care if is right or not. They should do after de service like this one that I had to have tested out. Test the car before you go more further away from the dealer so they can fix this at the spot. That’s my only recommendation. More
Amanda is always very friendly Amanda is top notch and very personable. very knowledgeable on my driving habits. makes recommendations based on that. one of the main reasons I drive Amanda is top notch and very personable. very knowledgeable on my driving habits. makes recommendations based on that. one of the main reasons I drive a kia is the service department. More
Always a great experience!! Every time I come to Kia I get great service with a smile!! Amanda was very knowledgeable and took care of all my vehicles concerns!! I would highly r Every time I come to Kia I get great service with a smile!! Amanda was very knowledgeable and took care of all my vehicles concerns!! I would highly recommend this Kia service department!! More
Excellent The staff are friendly and very educational , they’ve helped me with any questions or concerns that I’ve had since I’ve been with Kia, this is by far The staff are friendly and very educational , they’ve helped me with any questions or concerns that I’ve had since I’ve been with Kia, this is by far the best dealership I’ve ever been I contact with More
Pleasant Barbara informed me on what was going on with my vehicle at all times. She also gave me information on keeping my car running smooth and longer Barbara informed me on what was going on with my vehicle at all times. She also gave me information on keeping my car running smooth and longer More
Great The customer service and the sales team were extremely helpful! They took great care of my car and went above and beyond to make sure everything went The customer service and the sales team were extremely helpful! They took great care of my car and went above and beyond to make sure everything went smoothly! More
The issue is not resolved The presenting issue is not resolved and is costing me more money. The miles before gas runs out issues is getting worse. It adds milage. The presenting issue is not resolved and is costing me more money. The miles before gas runs out issues is getting worse. It adds milage. More
Friendly The service person was friendly and knowledgeable . I was told my car was washed and vacuumed, but there was still a substance on lower part of car an The service person was friendly and knowledgeable . I was told my car was washed and vacuumed, but there was still a substance on lower part of car and inside vehicle carpet mats were all that was vacuumed. More
GREAT FAST SERVICE AS ALWAYS MY CAR WAS IN ALTUS, 50 MILES AWAY. CALLED DEALERSHIP, THEY GAVE ME THE NUMBER FOR KIA ROADSIDE. I CALL AND IN LESS THAN A HOUR TOWTRUCK TOOK MY CARE MY CAR WAS IN ALTUS, 50 MILES AWAY. CALLED DEALERSHIP, THEY GAVE ME THE NUMBER FOR KIA ROADSIDE. I CALL AND IN LESS THAN A HOUR TOWTRUCK TOOK MY CARE TO DEALER. AMANDA IN SERVICE GOT THE CAR IN WORK RIGHT AWAY, EVEN THOUGH I HAD NO APPOINTMENT. AMANDA KEEP ME INFORMED, ALL THE WAY AND CAR WAS READY IN NO TIME. THANKS. More
New tires I went in to get new tires and while they were putting them on they notice a bent strut. Being that I had a cadenza they had to order my part. Amanda I went in to get new tires and while they were putting them on they notice a bent strut. Being that I had a cadenza they had to order my part. Amanda offered me a loaner till they got the part which was great. That was a Friday and the part came in Monday, got my car the same day. Great service!! More