Lawton Kia - Service Center

Super dealership, one of the best in Lawton. Always on top of everything. Like their service recommendations with no pressure, excellent service department. highly recommend if looking foe a good Always on top of everything. Like their service recommendations with no pressure, excellent service department. highly recommend if looking foe a good dependable car at a great price. More

Real, Involved, And Kind Service Customer service at Lawton Kia is always ready to answer any questions and to explain whatever they need to make sure they keep you and their other em Customer service at Lawton Kia is always ready to answer any questions and to explain whatever they need to make sure they keep you and their other employees involved in care for your vehicle and for you as a customer. More

Service Department is awesome Lawton Kia continues to impress me. Today I had to bring my fiancé’s car in for a scheduled maintenance. Barbara was very informative. She sat down an Lawton Kia continues to impress me. Today I had to bring my fiancé’s car in for a scheduled maintenance. Barbara was very informative. She sat down and explained all the recommended services that were needed on the car and the benefits of the BG products that would be used. I am thankful for her for answering all my questions and taking the time to write everything down for me. More

Great service The service was great they took care of me and make sure that everything what's right this time thank you Lawton Kia. Thank you The service was great they took care of me and make sure that everything what's right this time thank you Lawton Kia. Thank you More

Didnt know my 2012 Kia Optima had 2 map sensors The service department didnt know that my car had 2 map sensors. My engine was replace by recall but when I got it the map sensors was bad. They said The service department didnt know that my car had 2 map sensors. My engine was replace by recall but when I got it the map sensors was bad. They said they'd charge me $256 for the sensor. In reality, there was 2 to be replaced. More

Unhappy with the service My husband took our Optima in to have an oil change and use our royal treatment card from the purchase of our vehicle. He was told we were way over on My husband took our Optima in to have an oil change and use our royal treatment card from the purchase of our vehicle. He was told we were way over on mileage and that we needed the oil additive this time. They told me at our last oil change that we would not need the additive the second oil change it was every other change. The additive was added the first oil change and extended the oil life to 10,000 miles. The service technician tried to add 10,000 miles on to our mileage on the report. They didn't vacuum my car or even offer to vacuum it and the wash job left my car looking terrible. Definitely not the royal treatment we were promised at purchase! More

Customer service ,Was great I enjoyed this service that we received on Tuesday morning I was taken to show where coffee was in where water was and then when my car was ,Was great I enjoyed this service that we received on Tuesday morning I was taken to show where coffee was in where water was and then when my car was finished I was taken to my car and my door was opened thank you so much Kia is awesome. More

Friendly, helpful service center staff Staff in the service center is knowledgeable, very helpful, and they do a great job of giving info to show what needs to be done and printing out info Staff in the service center is knowledgeable, very helpful, and they do a great job of giving info to show what needs to be done and printing out info that lists vehicle status. More

Could have been 5 stars.... I have no complaints about the service department. They were wonderful. If the detail shop was a a wonderful as the service department I would be givi I have no complaints about the service department. They were wonderful. If the detail shop was a a wonderful as the service department I would be giving 5 stars. The vacuum job was horrible! It looks as though they didnt even touch the back seat area. I know that they did not vacuum the back hatch area. Honestly my 16 year does a better job at cleaning my car out than they did. More

Very good experience overall. Great customer service. Everything in the service schedule was achieved within the timeline and gave me all the information I needed to know about my vehicle and the mainte Everything in the service schedule was achieved within the timeline and gave me all the information I needed to know about my vehicle and the maintenance that needs to be done on the next appointment. Customer service was very good. More