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Lawton Kia - Service Center

Lawton, OK

4.6
1,600 Reviews

1,600 Reviews of Lawton Kia - Service Center

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August 04, 2024

Deborah was so nice! She always is, she deserves a raise. 10/10 would get serviced again. More

by alysontgaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

Thank you, Alyson! We're glad to hear Deborah provided excellent service. We appreciate your high praise and look forward to serving you again!

August 04, 2024

My service went outstanding and I would love to recond Lawton Kei to all my friends. More

by dmims6591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

Thank you for the great feedback! We’re thrilled your service experience was outstanding and appreciate your recommendation. We look forward to serving you and your friends in the future!

August 04, 2024

Very professional and extremely fast with their customers service. Very tentative to my needs and the needs of my car. More

by netog1222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

Thank you for the feedback, Netog1222! We're glad to hear you found our service professional and attentive. We appreciate your kind words and look forward to assisting you again!

August 04, 2024

This is asked me this three times they always treat me like family and they always follow up and check to make sure that everything has gone the way that it is supposed to go More

by Therapoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tayveon McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Morales
Aug 05, 2024 -

Lawton Kia responded

Thank you for your feedback, Therapoet! We're glad to hear you feel like family and appreciate our follow-up and care. Your satisfaction is our priority, and we look forward to assisting you again!

August 03, 2024

This dealership has the best customer service I’ve experienced in years a long time. More

by kaceykitner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

Thank you, Kacey! We’re thrilled to hear that you’ve had such a positive experience with our customer service. We appreciate your feedback and look forward to assisting you again!

August 03, 2024

Mike Rosa did a great job! He was great to work with and even though it started out to be a negative experience he made it one of the best car buying experiences I have had. More

by Joe A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

Thank you, Joe! We’re thrilled to hear Mike turned your experience around and went the extra mile for you. We appreciate your high praise and recommendation. Enjoy your new vehicle!

August 03, 2024

They are phenomenal and go the extra mile! ! When it comes to trust and reliability, Lawton Kia is your place!! Their whole team- I can’t thank them enough for always being there for my family! More

by Firecracker331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taeveyon
Aug 05, 2024 -

Lawton Kia responded

Thank you for the amazing feedback! We’re thrilled to hear that Lawton Kia and our team have earned your trust and provided exceptional service. We appreciate your kind words and look forward to continuing to serve you and your family!

August 03, 2024

will not be back price on internet was 20400 put i belive 4000 or 3000 down price of car came to 24500 didnt catch for a few days went and talk to h8m he said dwaler fee . how are the fees 7 or 8000 bad bu More

by rickychilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Schulz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

Thank you for sharing your experience, Mr. Childs. We apologize for any confusion. During the purchase, we outlined the Lawton Advantage and you agreed to the final price of $24,000. Please contact me at 580-771-3270 so we can discuss this further. Sincerely, Brandon Mitchell (General Manager)

August 03, 2024

I am extremely disappointed with Lawton Kia. Allan, the representative I worked with, didn’t believe me when I mentioned a recall on my seat and made me go through unnecessary hoops before ackno More

by femorris90
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan Dacci
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

I’m very sorry to hear about the frustration you’ve experienced with your recall and parts orders. I want to assure you that we have now ordered the correct parts for your vehicle and are awaiting their arrival. We understand how important this is and are working to ensure that everything is resolved as quickly as possible. Please feel free to contact me directly at 580-771-3275 if you have any further questions or need updates. We appreciate your patience and are committed to improving our service. Thank you, Amanda

August 03, 2024

Always easy to schedule and Allan and the staff are very good and easy to communicate with for all my questions. More

by beverlyann.aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Lawton Kia responded

Thank you, Beverlyann! We’re glad to hear scheduling is easy and that Allan and the staff have been helpful with your questions. We appreciate your feedback!

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