Lawton Kia - Service Center

xxxxty service Ended up having to stay at a mall for a little over 5 hours. Got told 3 different times our car was ready but it’ll be a couple more hours. Car had a Ended up having to stay at a mall for a little over 5 hours. Got told 3 different times our car was ready but it’ll be a couple more hours. Car had a full tank of gas and when we left it was almost at half a tank. More

Amazingly Kind Everyone that is employed at the Kia dealership in Lawton, Oklahoma are amazing and kind to their guests when they come into the wonderfully clean sto Everyone that is employed at the Kia dealership in Lawton, Oklahoma are amazing and kind to their guests when they come into the wonderfully clean store. More

I left impressed! I think the most impressive part was I fully anticipated a 10-15 minute pain of a drop off, it took like 2 minutes. It literally took my longer to get I think the most impressive part was I fully anticipated a 10-15 minute pain of a drop off, it took like 2 minutes. It literally took my longer to get my things and kid out of the car than it did for her to get us checked in. I didn’t have to go to the counter, she came to me, it was ridiculously convenient. The oil change and everything was affordable - again didn’t expect that. They were all around great. Zero complaints. More

Excellent customer service I thought the customer service was excellent. Amanda kept me informed the whole time about my vehicle and ensured everything that I wanted done on my I thought the customer service was excellent. Amanda kept me informed the whole time about my vehicle and ensured everything that I wanted done on my vehicle was done. She even made sure my vehicle was washed. More

excellent customer service They really go above and beyond to make sure you have a great experience! Fast, friendly, and really know what they are doing. I wouldn't take my kia They really go above and beyond to make sure you have a great experience! Fast, friendly, and really know what they are doing. I wouldn't take my kia anywhere else. More

Great Experience!! I just love the service advisors they are so beautiful and sweet and very professional. But let me tell you that parts manager is the cutest thing, oo I just love the service advisors they are so beautiful and sweet and very professional. But let me tell you that parts manager is the cutest thing, ooh la la!!! More

Service We have had our Kia Sedona serviced here twice now. Both times for oil changes and a couple of recall repairs. Everyone is very helpful, and nobody is We have had our Kia Sedona serviced here twice now. Both times for oil changes and a couple of recall repairs. Everyone is very helpful, and nobody is pushy when it comes to upselling on services. More

General maintenance Went in for some general maintenance (oil change and inspection) and was quickly brought into the garage bay. Technicians were quick yet thorough. The Went in for some general maintenance (oil change and inspection) and was quickly brought into the garage bay. Technicians were quick yet thorough. The inspection found that fuel system was due for cleaning. They staff just recommended the cleaning and did not push the subject. Waiting area is nice , clean and stocked with water and little munchies. More

Two bad experiences The first time I went I recieved a quote for changing a busted lock on my car. I did some research and found someone could do the exact same repair fo The first time I went I recieved a quote for changing a busted lock on my car. I did some research and found someone could do the exact same repair for MUCH less. I lost some confidence in Lawton Kia during that event. The next time I visited I gave them another chance, and this time the rates were fair. However, after being told that the repair would take 1 hour, 1.5 hours went bye before they notified me that the repair would take longer. Unfortunately, both of these experiences have put this dealership in a poor light for me. More

Wonderful Service !!!! From start to finish the Lawton KIA service department was outstanding...courteous, knowledgeable, and very pleasant. This make your time on your appo From start to finish the Lawton KIA service department was outstanding...courteous, knowledgeable, and very pleasant. This make your time on your appointment very enjoyable. Guys, job well done. More