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Lawton Kia - Service Center

Lawton, OK

4.6
1,578 Reviews

1,578 Reviews of Lawton Kia - Service Center

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August 24, 2019

Unhappy customer of the "Royal Treatment ". So called royal treatment is terrible . They filled my car up with crappy gas my car ran terrible for over a week. Vinny claimed that my second key fo More

by mommahen2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Vincenzo (Vinny) Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2019 -

Lawton Kia responded

Hello. We are so sorry to hear about the experience you had at our dealership. Please reach out to our General Manager, Brandon Mitchell, to further discuss a resolution for this at 580-483-4898.

August 24, 2019

Aweful service Three trips and car not fixed. Had to take to local mechanic to correctly diagnose and repair Can not believe Kia couldn’t find out what was wrong. More

by JJSPANGLEHOUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Oct 01, 2019 -

Lawton Kia responded

Hello. We are so sorry to hear about the experience you had at our dealership. Please reach out to our General Manager, Brandon Mitchell, to further discuss a resolution for this at 580-483-4898.

August 23, 2019

Service A huge thank you to Amanda Luttrell ( Service Advisor ) for her professionalism, courtesy and dedication to get job. She made my experience with KIA L More

by IREDCARDYOU
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Aug 29, 2019 -

Lawton Kia responded

Curtis, thank you so much for your 5 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

August 23, 2019

Great Service, Great People! We Had An Issue With Paint Peeling And The Problem Was Addressed Quickly. Within 4 Days, The Car Was Taken In, The Issue Fixed, And Was Given Back To More

by MThorson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Aug 29, 2019 -

Lawton Kia responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

August 21, 2019

Awesome The associate that worked with me was amazing and really explained everything. She also got me in a put very timely. I loved working with her and y’al More

by briannamackenzie23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Aug 29, 2019 -

Lawton Kia responded

Cheryl, we sincerely appreciate your 5 star review! We look forward to seeing you again soon.

August 20, 2019

Great Service Dropped off my car and was told what all was gonna be done and received updates when needed and got my car back in a timely fashion. Barbara was aweso More

by JOHNNYSCOUT2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Aug 29, 2019 -

Lawton Kia responded

Sabrina, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

August 16, 2019

Excellent service When I called to schedule a service appointment I was treated with respect and was able to schedule an appointment in a timely manner. Was kindly gree More

by DANNY587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Aug 20, 2019 -

Lawton Kia responded

Danny, we sincerely appreciate your 5 star review! We look forward to seeing you again soon.

August 16, 2019

Great service will always come back for more service of my vehicles. I like the way everyone treats you like family and keep you updated all of the time More

by P52BINION
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Aug 20, 2019 -

Lawton Kia responded

Phillip, thank you so much for your 5 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

August 16, 2019

Had my engine replaced Everyone was extremely helpful and courteous when I had to go with out my car for almost a month. I thought the customer service was outstanding. I ha More

by FREEZERBOXER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Aug 20, 2019 -

Lawton Kia responded

Gary, thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

August 16, 2019

Brake Inspection They take the time to listen. Good people. They only tell you what is needed and they don’t try to have u do something that’s not needed. More

by HILL_MW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Aug 20, 2019 -

Lawton Kia responded

Matthew, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback! We look forward to seeing you again.

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