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Lawton Kia - Service Center

Lawton, OK

4.6
1,577 Reviews

1,577 Reviews of Lawton Kia - Service Center

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September 17, 2019

Excellent The staff are friendly and very educational , they’ve helped me with any questions or concerns that I’ve had since I’ve been with Kia, this is by far More

by diamondwynn3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leander Cason Jr, Barbara Lavendusky
Oct 01, 2019 -

Lawton Kia responded

Thank you so much for the five-star review! We are so thankful that you took the time out of your day to write these kind words. We are looking forward to working with you again in the future.

September 17, 2019

Pleasant Barbara informed me on what was going on with my vehicle at all times. She also gave me information on keeping my car running smooth and longer More

by ticresha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
Oct 01, 2019 -

Lawton Kia responded

Thank you so much for the review! We look forward to working with you again in the future.

September 13, 2019

The issue is not resolved The presenting issue is not resolved and is costing me more money. The miles before gas runs out issues is getting worse. It adds milage. More

by DAVISELLEH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Lattrell
Oct 01, 2019 -

Lawton Kia responded

Hello. We are so sorry to hear about the experience you had at our dealership. Please reach out to our General Manager, Brandon Mitchell, to further discuss a resolution for this at 580-483-4898.

September 13, 2019

Great The customer service and the sales team were extremely helpful! They took great care of my car and went above and beyond to make sure everything went More

by chadcullers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Lattrell
September 13, 2019

Friendly The service person was friendly and knowledgeable . I was told my car was washed and vacuumed, but there was still a substance on lower part of car an More

by tabithaarguellez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Oct 01, 2019 -

Lawton Kia responded

Thank you for your review! We are so sorry to hear about the experience you had at our dealership. Please reach out to our General Manager, Brandon Mitchell, to further discuss a resolution for this at 580-483-4898.

September 12, 2019

GREAT FAST SERVICE AS ALWAYS MY CAR WAS IN ALTUS, 50 MILES AWAY. CALLED DEALERSHIP, THEY GAVE ME THE NUMBER FOR KIA ROADSIDE. I CALL AND IN LESS THAN A HOUR TOWTRUCK TOOK MY CARE More

by RAYBO502702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Sep 12, 2019 -

Lawton Kia responded

Raymond, thank you so much for your 5 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

September 11, 2019

New tires I went in to get new tires and while they were putting them on they notice a bent strut. Being that I had a cadenza they had to order my part. Amanda More

by GINAMUSE89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Sep 12, 2019 -

Lawton Kia responded

Gina, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

September 10, 2019

Welcoming Always love pulling in and being welcomed by my name! The waiting area is always clean and wifi helps keep myblittle ine busy ! Always a good experian More

by Vcacfe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Sep 12, 2019 -

Lawton Kia responded

Veronica, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback! We look forward to seeing you again.

September 05, 2019

Awesome !!!! Scheduled Service (With A Smile)...how can you get any better. Lawton KIA takes care of their customers time and time again. The attitude stays the sa More

by landass131
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell, Barbara Lavendusky
Sep 12, 2019 -

Lawton Kia responded

Landas, we sincerely appreciate your 5 star review! We look forward to seeing you again soon.

September 03, 2019

Service Team Great Great service Advisor always let me know what type of service is recommended for my vehicle. The service is perform excellent the first time and i al More

by SYLVESTER_GARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Lattrell
Sep 12, 2019 -

Lawton Kia responded

Sylvester, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback! We look forward to seeing you again.

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