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Lawton Kia - Service Center

Lawton, OK

4.6
1,600 Reviews

1,600 Reviews of Lawton Kia - Service Center

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August 08, 2024

Great! I love my new car! Thanks for helping me achieve the best payment possible! More

by kynsigray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Lawton Kia responded

Thank you! We're so glad to hear you love your new car and that we could help you get the best payment. Enjoy every mile!

August 08, 2024

I’ve chosen Lawton Kia as my service provider because they are closer to where I live. However, I do NOT appreciate all the additional services offers every single time I go there. As if normal services More

by arcticphleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deborah Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback. We understand your concern about additional service offers. Our goal is to provide recommendations that help keep your vehicle in tip-top shape based on its service history. We appreciate your input and will work to ensure our service suggestions are relevant and considerate. If you have any further concerns, please let us know.

August 07, 2024

Dealership is great, but I didn't need all services performed the day I had work. More

by ajblevins88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Lawton Kia responded

Thank you for your feedback! We're glad you had a great experience overall and appreciate your input about the services. We'll make sure to be more mindful of your needs next time.

August 07, 2024

Friendly and professional Friendly and professional Friendly and professional Friendly and professional Friendly and professional More

by kathy.l.freeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Lawton Kia responded

Thank you, Kathy! We're delighted to hear you found our service friendly and professional. Your feedback means a lot to us!

August 06, 2024

Had the wash my car and torn some of the weather striping on the right back window More

by timothyfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allan
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Aug 26, 2024 -

Lawton Kia responded

Thank you for letting us know, Timothy. I’m sorry to hear about the damage to your vehicle. Please contact me directly at 580-771-3275 so we can address this issue and find a resolution. We appreciate your patience and look forward to speaking with you. -Amanda Luttrell

August 06, 2024

Awesome experience love the salesman there. Great sales person in Vinnie. I will recommend people to Lawton KIA More

by billyjololler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Lawton Kia responded

Thank you, Billy! We're thrilled you had an awesome experience and that Vinnie took great care of you. We appreciate your recommendation and look forward to welcoming your friends to Lawton KIA!

August 06, 2024

Bought my car at Sooner Kia in norman, have had trouble with them since then. Lawton Kia got me right in & fixed up with what i needed within a day of contacting them. Lawton Kia will be my home dealership More

by pitrepreslee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Lawton Kia responded

Thank you for sharing your experience! We’re so glad we could help you out and get everything sorted quickly. Welcome to the Lawton KIA family—we're honored to be your new home dealership!

August 06, 2024

I travel a lot and it is always good to see friendly faces and people willing to get your service completed asap! More

by Cherish-unlimited1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Lawton Kia responded

Thank you! We're glad to hear you appreciate our friendly service and quick turnaround. Safe travels, and we look forward to assisting you again!

August 04, 2024

Had the vehicle in for service 6 times and the A/C still isn't working. They want additional money to make further repairs. More

by JohnT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Luttrell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lawton Kia responded

Hi John. We apologize for any inconvenience you’ve experienced. Our records show that we replaced the Schrader valves under warranty at 25,000 miles in 2021. At 61,585 miles, we replaced the AC compressor, which was not covered under warranty. Now, at 77,445 miles, your vehicle requires an expansion valve. We did lower the diagnostic fee during your recent visit to assist with the cost. Please feel free to reach out to me directly at 580-771-3275 if you have any further questions or need additional assistance. Thank you, Amanda Luttrell.

August 04, 2024

Lawton kia was fast in meeting our car needs and purchase. We were able to get the car at the price we needed More

by jesse.porter
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Lawton Kia responded

Thank you, Jesse! We're pleased to hear that Lawton Kia met your needs quickly and helped you get the car at the right price. We appreciate your feedback and look forward to serving you again!

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