Lawton Kia - Service Center

Up sale and long waits I was told that it would take less than an hour to get my oil changed and tires rotated. Up sale # 1, 2 and 3. Need oil additive, fuel additive and I was told that it would take less than an hour to get my oil changed and tires rotated. Up sale # 1, 2 and 3. Need oil additive, fuel additive and an alignment. My check engine light came on on the way to the dealership. It was an extra 45 minutes to hook the car to a meter that takes seconds to read the cars computer. They said that the new light was because of an old code and they couldn't do anything about it because it was under warranty and the code was old. Once again the light came on and I received a message that the transmission control required service on the way to the dealership. I guess the 20 minute drive made it an OLD Code. (Even though I called the dealership as soon as it came on) Yay, Warranty!!! After all was said and done I was asked if I wanted the car washed, It will be 15 minutes. After spending $200 instead of $50, I figured sure. "Mistake" Another hour later, I got my half washed car back. I was very disappointed. Next time I will know better. Hopefully Walmart will be able to get the filter for my car and then I won't have to go to the dealership anymore. More

Awesome Experience My experience at Lawton Kia was a very quick and excellent service. The ladies that work in service made sure I was taken care of and explained everyt My experience at Lawton Kia was a very quick and excellent service. The ladies that work in service made sure I was taken care of and explained everything in detail of the issues I had with my vehicle. They were friendly and very professional! Awesome experience! More

Back on the road again. Great Job everyone, i was very concerned about the check engine light, i was told several different possiblies, some were scary, but once the fuel c Great Job everyone, i was very concerned about the check engine light, i was told several different possiblies, some were scary, but once the fuel cap was identified as the cause of the problem, i was so relieved . More

Excellent service Every time I take my car to the service department they go above and beyond expectations. I always get excellent service here at Lawton Kia that’s why Every time I take my car to the service department they go above and beyond expectations. I always get excellent service here at Lawton Kia that’s why I keep coming back and the coffee is good to. More

The people here are always friendly Doesn't matter what the service I come in for, the people here are always friendly and helpful. I went in yesterday because my alternator decided to d Doesn't matter what the service I come in for, the people here are always friendly and helpful. I went in yesterday because my alternator decided to die on me. Barbara greeted me right away like she said they were able to offer me a ride home until my van was fixed before they closed for the day. The guy, sorry don't remember his name, who took me home and picked me up was very friendly. More

SUPER NICE FOLKS JUST THE NICEST PEOPLE. WAIT WAS SUPER SHORT. WAS IN AND OUT FAST. WILL CONTINUE TO USE THEM FOR ALL OF MY CARS NEEDS. THANKS JUST THE NICEST PEOPLE. WAIT WAS SUPER SHORT. WAS IN AND OUT FAST. WILL CONTINUE TO USE THEM FOR ALL OF MY CARS NEEDS. THANKS More

Prompt and excellent service I was greeted as soon as I pulled my car into the service area. My appointment was for 9:30 and I was told my car would be ready in an hour. Barbara a I was greeted as soon as I pulled my car into the service area. My appointment was for 9:30 and I was told my car would be ready in an hour. Barbara also told me to help myself to water and a snack in the waiting area and also that there was wi-fi and tv in there. I needed a few extra things done to my car which Barbara explained very well. I told her that I needed to be home by 11:30. She said she would make sure I was out in plenty of time to get home. Yes, I made it home in plenty of time. All the people that I have dealt with in the service department have been very professional and made me feel welcome. You have some great employees there. I was also offered a free car wash but declined because of time restraints. I have never had a dealership offer to wash my car after servicing it except for Kia. More

Punctual I dropped my car off just before 3pm. Barbara told me my oil change would be done by 4pm. I stayed and watched TV till 4 pm at which time my car was r I dropped my car off just before 3pm. Barbara told me my oil change would be done by 4pm. I stayed and watched TV till 4 pm at which time my car was ready. More

Stress free I went to Kia for an oil change. They were quick and very friendly. I felt comfortable leaving my car in their care. They gave me a ride to my house s I went to Kia for an oil change. They were quick and very friendly. I felt comfortable leaving my car in their care. They gave me a ride to my house so I didn’t have to wait at the dealership while my car was getting work done and they brought my car to me when it was all done. More

Stuck on the side of the highway! As I was turning from one highway onto another my vehicle suddenly lost acceleration and the check engine light began to flash. I pulled right onto t As I was turning from one highway onto another my vehicle suddenly lost acceleration and the check engine light began to flash. I pulled right onto the shoulder and called my Kia dealership. Long story short, Kia roadside service was activated, my vehicle towed to the dealer, I got a loaner I really needed and my vehicle was tested and returned in wonderful working order ASAP. Everyone was helpful, understanding and efficient! Thank you so very much! More