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Lawton Kia - Service Center

Lawton, OK

4.6
1,599 Reviews

1,599 Reviews of Lawton Kia - Service Center

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August 17, 2024

Everyone was extremely helpful and nice. Everything was explained perfectly and my car was back on the road quicly. More

by JOHNSON8506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Lawton Kia responded

Thank you for your feedback, Johnson8506! We're glad to hear that our team was helpful and that your car was quickly back on the road. We appreciate your kind words and look forward to assisting you again!

August 17, 2024

They were fast and efficient. Plus they washed and vacuumed my car. I left happy. More

by lytle.janie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Lawton Kia responded

Thank you, Janie! We're glad to hear you were happy with the fast and efficient service, and that we took extra care with your car. We appreciate your feedback!

August 16, 2024

Service was great. Everyone was friendly and helpful. I would recommend this dealership to others More

by chrissy.hatton78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Lawton Kia responded

Thank you, Chrissy! We're delighted to hear you had a great experience with our team. Your recommendation means a lot to us, and we appreciate your feedback!

August 13, 2024

Friendly staff! Everyone was helpful and resolved any issues/questions I had! Shuttle service was absolutely great! Definitely will be coming back if my car ever nee More

by jeremiah.robles03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Lawton Kia responded

Thank you, Jeremiah! We’re glad to hear that our friendly staff and shuttle service made a positive impression. We look forward to seeing you again if you need any future service. Thanks for your kind words!

August 13, 2024

Always reliable service. No hard sell on. Extras. Car wash included with the oil change. More

by okie52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2024 -

Lawton Kia responded

Thank you for your feedback! We’re glad to hear you appreciate our reliable service and no-pressure approach. It’s great to know you enjoyed the car wash with your oil change. We look forward to serving you again!

August 13, 2024

Everyone seemed friendly. Quote for oil change was incorrect. Free vacuum job looked very free. More

by ballgamin@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback. We're sorry to hear about the issues with the oil change quote and the vacuum service. We strive for accuracy and quality, and we apologize for falling short. P We appreciate your understanding and hope to provide a better experience in the future.

August 13, 2024

great service and staff are very helpful and friendly Shout out to Darren and Vicenzo More

by cw130063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Lawton Kia responded

Thank you for the feedback! We're delighted to hear that Darren and Vicenzo provided great service. We appreciate your kind words and look forward to assisting you again!

August 12, 2024

Great time and a good service. Helpful and knowledgeable, no complaints at this time,plan on returning More

by tobyhoatson300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Lawton Kia responded

Thanks for the feedback, Toby! I’m glad to hear you had a positive experience and found the service helpful and knowledgeable. We look forward to seeing you again!

August 12, 2024

I took my car in for an oil change and mount two tires and it took close to 3 hours that was not first time it happened. It happened a few services ago and I didn't say anything. I have been a returning c More

by SAMUEL.VINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback, Samuel. I’m sorry to hear about the extended wait time and lack of communication regarding your service. We value your loyalty and regret that your recent experiences haven’t met your expectations. Please reach out to us directly so we can address these issues and improve our service for you in the future.

Aug 28, 2024 -

SAMUEL.VINCE responded

I recently took a road trip an hour from where I live and on the way back I had a blowout on the front passenger tire the inside tread was wore out. I took my car to Hibdon tires to check my alignment and the alignment was completely out front and back had Kia informed me of this I would have purchased two new tires for the front and would have got a car alignment before my road trip avoiding a blowout which could have caused a serious accident. I did purchase two new tires after Hibdon tires showed me what was going on with my car. Information I did not receive after my service at Kia was completed

August 08, 2024

Great! I love my new car! Thanks for helping me achieve the best payment possible! More

by kynsigray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2024 -

Lawton Kia responded

Thank you! We're so glad to hear you love your new car and that we could help you get the best payment. Enjoy every mile!

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