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Lawton Kia - Service Center

Lawton, OK

4.6
1,599 Reviews

1,599 Reviews of Lawton Kia - Service Center

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August 22, 2024

Love the ability to schedule a service appointment via my phone! The service took a couple hours and had no issues. Car was supposed to be washed and detailed but it didn’t happen. More

by teshialynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio was our sales rep and we loved him!
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Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback, Teshia! We’re glad you enjoyed the convenience of scheduling your service appointment online and that the service went smoothly. I apologize for the oversight regarding the car wash and detailing. We’ll make sure to address this and improve our service. If there’s anything else we can do for you, please let us know!

August 21, 2024

As I've noted she always treats me like family she goes above and beyond the call of duty. All my work is done in a timely manner. Everybody there always treats me well More

by Therapoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian,
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Aug 26, 2024 -

Lawton Kia responded

Thank you for your kind words! We’re delighted to hear that you feel well cared for and that the service is consistently timely and excellent. We appreciate your continued support and look forward to serving you again!

August 20, 2024

Lawton Kia is a great dealership to do business with, I would definitely recommend them to anyone in the market for a vehicle or service. More

by STEPHANIE.MITCHELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2024 -

Lawton Kia responded

Thank you, Stephanie! We’re delighted to hear you had a great experience with us. Your recommendation means a lot!

August 20, 2024

I take my KIA to the service center regularly and have not been disappointed with the service and interaction with the service department! Kudos to them for making me feel confident in the care I receive. More

by KEIKISASHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 28, 2024 -

Lawton Kia responded

Thank you for your great feedback! We’re delighted to hear that you’ve consistently been satisfied with our service and the care you receive. Your confidence in our team means a lot to us. We look forward to continuing to serve you!

August 20, 2024

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great! More

by kathy.l.freeman
Recommend Dealer
Yes
Employees Worked With
Arion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 20, 2024 -

Lawton Kia responded

Thank you, Kathy!

August 20, 2024

Very pleased with the service on my Kia. I had a perfect delivery of my car. More

by Dylanflanigan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you, Dylan! We’re delighted to hear that you were pleased with the service and the delivery of your Kia. If you need anything else, feel free to reach out. Thanks for your feedback!

August 20, 2024

Debra is always delightful. Very helpful and communicative. Gets me in and out as quickly as possible. More

by tianamaesnana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Lawton Kia responded

Thank you for the feedback! We're glad to hear that Debra consistently provides you with excellent and efficient service. We appreciate your continued trust in our Lawton Kia team!

August 19, 2024

The lack of rental cars was disappointing. Initial check in was smooth and service dept reps were friendly. Car was warrantied and happy with the results. More

by AFH87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you for your feedback. We’re glad to hear you were pleased with the service and results, but we apologize for the inconvenience regarding rental car availability. We appreciate your comments and will work to improve this aspect of our service.

August 19, 2024

Not happy at all with the service department. I spent $2700 and the problem with my vehicle is still unsolved. They didn't test drive it before or after the first diagnosis. Then said it was the More

by TKlaus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deborah Johns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

I’m really sorry to hear about your experience. It sounds like there were significant issues with the service provided. Please reach out to us directly so we can address this matter and work towards a resolution. Your satisfaction is very important to us.

August 18, 2024

Very friendly and excellent work done. Very happy with the service and professional. I appreciate it More

by jessica.ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2024 -

Lawton Kia responded

Thank you, Jessica! We're glad to hear you were happy with the friendly and professional service. We appreciate your feedback and look forward to serving you again!

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