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Lawton Kia - Service Center

Lawton, OK

4.6
1,599 Reviews

1,599 Reviews of Lawton Kia - Service Center

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August 28, 2024

Deborah Johns, always takes care of me Like I’m part of the Kia family and makes sure my Telluride is clean when I pick it up. More

by MEEKSRESIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lawton Kia responded

Thank you for sharing your experience! We’re delighted to hear that Deborah takes such great care of you and your Telluride. We’re proud to have her on our team and are glad she makes you feel like part of the Kia family. We look forward to seeing you again soon!

August 27, 2024

I'm getting so many of these I don't know which visits they're even related to so I sit there and try to remember but I don't remember this name More

by Therapoet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lawton Kia responded

Thank you!

August 27, 2024

I was given a service I didn’t ask for and on my receipt it said that I requested it. I requested an alignment and oil change and was given an injection or something on my bill I didn’t agree to. It was $20 More

by tm913947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lawton Kia responded

Thank you for sharing your experience with us. We apologize for the service you didn’t request and for the missed vacuuming. We appreciate your understanding and are glad to hear that, overall, you were satisfied with the service and communication. We’ll make sure to address these issues to improve your experience next time. We look forward to continuing to serve you!

August 27, 2024

Allan always takes care of his customers, very professional and knows what he is doing. More

by christophermorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lawton Kia responded

Thank you for your kind words, Christopher! We're thrilled to hear that Allan continues to provide you with such professional and knowledgeable service. We appreciate your feedback and look forward to serving you again!

August 27, 2024

I had my vehicle into Lawton Kia for an oil change and tire rotation, work was performed. In a tomely manner, I was offered a free wash but did not quite have time to wait on it. Everything went well. No More

by tomanke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arion Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lawton Kia responded

Thank you for sharing your feedback! We're glad to hear everything went smoothly with your service. We hope to have the opportunity to provide that free wash for you next time! If there's anything else we can do for you, please let us know.

August 26, 2024

Lawton collision is the best They finished in less than 24 hours and did a great job. The price quote in Lawton Ok . More

by Carmela Hardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Kia responded

Thank you, Carmela! We’re thrilled to hear that Lawton Collision provided quick and excellent service. We appreciate your feedback and are glad you were satisfied with the price quote.

August 26, 2024

they did a good job except they didn't clean the inside, vacuum but other than that it was good More

by TEKA.HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Dacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Lawton Kia responded

Thank you for your feedback, Teka. We’re glad to hear that your experience was positive overall. We apologize for the missed interior cleaning and will make sure to address this issue. We appreciate your input and look forward to serving you better next time!

August 24, 2024

Outstanding service department. Cannot say enough about them. They even deliver the car after service was completed. I know of no other dealership doing this! More

by Jkel2117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Olivero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Kia responded

Thank you for your fantastic feedback! We're thrilled to hear you’re so pleased with our service department and the added convenience of our car delivery. We appreciate your support and look forward to serving you again!

August 22, 2024

After shopping for a vehicle at several dealerships, Vinnie at Lawton KIA was supper helpful and very friendly and most of all, up front about everything.. More

by adirtdevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincenzo (Vinny) Barton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback! We're thrilled to hear that Vinnie provided you with helpful, friendly, and transparent service. We appreciate your kind words and hope you enjoy your new vehicle!

August 22, 2024

When making online appointments, they always fail to give the discount. I can't always take my car into when others do it for me I am always over charged. More

by bzmom1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Walker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo (Vinny) Barton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Rosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Schulz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Olivero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Deborah Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Luttrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2024 -

Lawton Kia responded

Thank you for your feedback. I’m sorry to hear about the issues with discounts and overcharging. We’ll review this matter to ensure it’s addressed. If you have any specific concerns or need further assistance, please let us know so we can resolve this for you.

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