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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,915 Reviews

1,915 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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April 22, 2023

Great service. Would recommend this dealership and crew to anyone in need of service or automobile More

by goins.cedric17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara
Apr 24, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Cedric. Thank you for taking the time to write this amazing review. We are happy to hear our staff was able to provide a great service experience for you. We appreciate your recommendation and can't wait to work with you again at Lawton Chrysler Jeep Dodge RAM.

April 21, 2023

Great job helping in both office and service department. Satisfied with overall service and outcome. More

by Curtis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Apr 24, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your business, Curtis. Thank you for trusting our team with your RAM. We look forward to working with you again in the future!

April 21, 2023

I had to get an oil change and services fast I didn't mind waiting for a while More

by gardner.bonny65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Apr 24, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind review, Bonny! Thank you for visiting Lawton Chrysler Jeep Dodge RAM!

April 17, 2023

They scheduled a time for me to bring my truck in for recall work over a week out and when I got it there they tell me they don't have the part? Then the guy at the desk tells me the fix for my tailgate More

by dkmcgill1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the feedback. Anything less than a 5-Star experience is a fail to us. We read every review and discuss ways we can continually improve. We apologize that the wait time was longer than it should have been. We appreciate your business. Thanks for choosing Lawton Chrysler Jeep Dodge RAM.

April 17, 2023

The service department was very fast and professional in taking care of the recall that the Ram 1500 had. More

by RMOSIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Apr 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, Rmosiman! Thank you for visiting Lawton Chrysler Jeep Dodge RAM. If you have any questions, please let us know. Thank you!

April 17, 2023

Quick and courteous service. Did complete auto check and gave me their recommendations for future work needing to be done More

by rozt52.rt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Apr 19, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, rozt52.rt. Thank you for trusting our Lawton Chrysler Jeep Dodge RAM service team with your truck. If we can be of further assistance, please give us a shout.

April 16, 2023

Fast and straight to the point. Service department was easy and I didn’t feel like I wS trying to be sold service. More

by ramellboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Apr 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Ramellboyd! We appreciate your business and look forward to your next visit.

April 16, 2023

The service department need help. This is not a place to take your vehicle for anything. More

by Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Part department also is sad.
Apr 20, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Bryant! We're sorry your experience was only worth 1 star. We'd like to hear what happened and find a solution. When you get a moment, please give us a call at (580)771-3339. Thank you!

April 16, 2023

Service department dishonest. I had taken my Jeep Wrangler in to be serviced for a camshaft/ crankshaft position sensor warning and timing misalignment. After I received my vehicl More

by chuckclymer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barbara
May 01, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Chuck, we're very discouraged to see that you've been dissatisfied with our lack of a resolution regarding your vehicle. We would like to learn much more about the issues and what's transpired with our team. Please contact us at your earliest convenience at (580)771-3339. We look forward to speaking with you.

April 15, 2023

On time appointment. Service staff very professional and courteous. Have my vehicle always serviced here. More

by George Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Apr 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, George! We appreciate your business and hope to serve you again in the future. Have a great week!

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