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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,904 Reviews

1,904 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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July 01, 2023

They did a good job, repaired my tire and serviced my vehicle. Thanks for the help More

by stephen.t.wood2
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your Ram, Stephen. Should other issues arise, please give us a shout! We look forward to your next visit!

July 01, 2023

Easy to work with. Great guy and understanding. Not trying to rip anyone off. I would go back again. More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your service experience, Abe! We pride ourselves in our honest, straightforward way of doing business and are pleased to hear it earned your five-star rating. If we can be of further assistance, please let us know.

July 01, 2023

They are eager to serve, very helpful and friendly. Much faster thru the finance office than other dealers I have even to More

by WATSON6768
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Brittaney Smith, Reinaldo Ortega
Jul 06, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking the time to write a review about our dealership, Watson! We are glad we have been able to help you with your vehicle, and we look forward to serving you in the future.

June 30, 2023

Never got the 15 point check at check out. Time service was ok I say More

by krkjr10
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
3.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jul 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate the feedback we have received from your recent visit to our service department. Our process is to provide you with an accurate Multi Point Inspection on every visit to our facility. I would like to discuss you not receiving a copy during your visit here at our store. Please feel free to reach out to me at 580-771-3339 at your convenience. Thank you, Todd Brown

June 30, 2023

They never called me. I had to call for any updates. They used a zip tie on my repair. Shoddy work and poor communication. More

by LADYSTEPHANIE88
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Brittaney Smith
Jul 07, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate the feedback we have received from your recent service visit, Stephanie. First, let me apologize for the poor communication that the team provided to you. I would really like to discuss the repair that was completed on your vehicle. Please feel free to call me directly at 580-771-3339 at your earliest convenience. Thank you, Todd Brown

June 30, 2023

I only bring my Jeep her for all care! The staff are helpful, kind and caring! More

by erthgirl1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire service department , Brittaney Smith, Myracle key
Jul 05, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your Jeep, erthgirl1970! We appreciate your business and look forward to your next visit!

June 29, 2023

I have worked with Barbara is customer service department and she is all that I will work with. Her professionalism is above that I have worked with. 10 Stars! More

by jonesscotty107
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Barbara
Jun 30, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience with Barbara and our service team at Lawton Chrysler Jeep Dodge RAM. We are pleased to hear she earned your five-star rating. If we can be of further assistance, please let us know. Have a great weekend!

June 29, 2023

Receptionist was on point. They take care of my issue in timely manner. Definitely will go again. More

by mseabdurrahmancolak
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Jun 30, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience! We appreciate your business and look forward to your next visit!

June 29, 2023

Friendly staff, knowledgeable and willing to advise on every situation. They will make sure you get out satisfied More

by boneyekip
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jun 30, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the great review, boneyekip! We are happy to hear our staff at Lawton Chrysler Jeep Dodge made a positive experience for you. Let us know if we can be of further assistance.

June 29, 2023

Experience was quick and easy. My A/C works perfectly now. My truck runs much better. More

by B.DYCHES
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Jun 30, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting our team with your vehicle needs, B.Dyches. We are happy we could help get your A/C fixed before another hot Oklahoma summer. If we can be of further assistance, let us know. #staycool

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