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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,904 Reviews
Call Service Center (580) 215-5567

1,904 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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July 21, 2023

Brittany was really friendly and nice. Plus she didn't push me to do additional things. I would highly recommend getting service there. More

by SRIETCHECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
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Jul 26, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your kind words, Srietcheck. Thank you for trusting Brittaney and our team with your vehicle needs. We appreciate your recommendation and look forward to your next visit.

July 20, 2023

Service on time customer treatment was respectful vehicle repaired correctly adding direction for completion of repairs More

by ronfie0924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Jul 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking the time to leave us such a great review, Ronfie0924! We pride ourselves in having a respectful staff with great communication skills! We really appreciate your business and look forward to serving you in the future.

July 20, 2023

Great service explained what I need to do and everyone was very friendly and courteous More

by muffinrusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
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Jul 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We are happy to hear our service team exceeded your expectations with our customer service, Muffin! We appreciate your business and look forward to your next visit! Have a wonderful weekend:

July 19, 2023

It is really a first class dealership very professional very helpful and work really fast More

by jadon.ototivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Brittaney Smith, Myracle key
Report | Print
Jul 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi Jadon. We understand how important your time is, so we make it a priority to be efficient and precise with every service experience. Thank you for taking a moment to share . If we can be of further assistance, please let us know.

July 19, 2023

This dealership was a great experience the staff was very helpful, courteous and not pushy at all during the whole car buying process. More

by okieleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Brittaney Smith, Bryce Lapham
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Jul 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hi okieleon. We work hard to take care of our customers and provide them with a pressure-free car-buying experience. We love our customers' feedback and hearing that the team represents the company's culture well. This is the experience we want every customer to have so thank you for sharing.

July 18, 2023

I had a multi service visit and was done timely. Shaun and the service team did a great job . More

by amanda.criger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Amanda! We will make sure to share your kind words with Shaun and the service team.

July 18, 2023

Lawton Chrysler Jeep Dodge has Excellent customer service with short waiting time and very hospitable atmosphere. I would recommend it to anyone in my area. More

by ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Report | Print
Jul 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Ray! We are pleased to hear you had a great experience with our team. We appreciate your recommendation and look forward to your next visit!

July 15, 2023

The staff at lawton, Chrysler, Jeep, Dodge, Ram. We’re very kind and listen to what I was looking for. I didn’t feel pressured to buy a vehicle! Also continued to help me at the sale was complete More

by SAMMIEWALKER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Turrieta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your wonderful review, Sammie! Our after purchase support is one thing we are known for. Thank you for trusting our team with all your vehicle needs and let us know if we can be of further assistance.

July 14, 2023

Good 😊 Great experience very helpful The team at the dealership was very kind and very helpful More

by SAMMIEWALKER66
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith, Brittaney Smith
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Jul 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Sammie! We are pleased to hear we earned your five-star rating. If we can be of further assistance, please let us know.

July 14, 2023

never doing business with LCJDR again Worst Service, wasted a trip coming down for them to tell me it would be 4 hours for them to inspect my Vehicle. then the lady at the counter was very Rude, just go More

by n/a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
1.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Justin Gearhart, Brittaney Smith, Myracle key
Report | Print
Jul 21, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello. It's very discouraging to read about your most recent experience at Lawton CJD. We hate to see you didn't receive the quality service you've been accustomed to receiving here. We understand that our customers come from short and long distances to visit us and therefore timeliness is very important to our team. With that in mind, we would like to hear more about your experience and have the opportunity to redeem ourselves and earn your future business. Please feel free to reach out to me directly at 580- 771-3339 so I can address your concerns. Todd Brown, Service Manager

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