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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,905 Reviews
Call Service Center (580) 215-5567

1,905 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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August 15, 2023

Always a great experience. Always very nice people to work with. Prompt and fast car service! More

by sbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
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Aug 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your five-star rating and review, sbrown. We are pleased to hear that you always have a great experience with our team and appreciate our prompt service. If you have any questions or need further assistance, please let us know.

August 14, 2023

We were heading on a trip north for a family reunion, and our car just quit on us several times. We called Lawton Chrysler Jeep Dodge RAM to see how late they were open on a Fri night. Thank heavens we wer More

by billandannebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A young man came out to help us too, but I’m sorry we can’t remember his name, only his kindness! , Brittaney Smith
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Aug 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for trusting Lawton CJDR with your vehicle needs, Brown family! We were happy to assist you and get you on the road to your family reunion. We appreciate your taking a moment to share your experience with Brittaney and our team and we hope you all had a wonderful time with your family. Let us know if we can be of further assistance.

August 13, 2023

Everyone was friendly and helpful if I had questions about anything they did they’re best to answer and if I need any feed back on what I needed done I was priority that’s why I keep going back jobs is More

by billyquiroz8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith, Myracle key
Report | Print
Aug 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Billy! We are pleased to hear our team was friendly, knowledgeable and made your service a priority. We appreciate your business and look forward to working with you again in the future.

August 12, 2023

Staff understands the situation you run into when they have concluded to a definite solution! I applaud the GM Antonio for his untiring devotion to the customers! Hats off to you Antonio! And also to Todd More

by Ltaimanao1981
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We're glad to hear that the staff's understanding and commitment to finding solutions stood out to you, ltaimanao1981. It's wonderful to hear that the GM-Antonio, Todd and Shawn was dedicated to ensuring your satisfaction. We know your appreciation means a lot to them, I'm sure. If you ever need further assistance, feel free to reach out.

August 12, 2023

The people at lawton chrysler jeep dodge ram treated my daughter and I very well and all were very reliable, reasonable, RESPECTFUL and caring to us ,thank you so much. More

by rosemarieclark98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ORTAGA, R, Chris Hendricks, Justin Gearhart
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Aug 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your experience, Rose Marie. We are pleased to hear our team was reasonable, respectful and caring throughout the process. We appreciate your business and welcome you to the Lawton Chrysler Jeep Dodge RAM family!

August 11, 2023

You found something wrong and quit looking and that is not ‘service’. It is not even reasonable. More

by ned.nelson622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittaney Smith
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Aug 14, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your review ned.nelson622. Lawton CJD strives for exceptional customer service. Please accept my sincerest apologies for not meeting that expectation during your last service visit. Based on the information I have from the visit, we addressed a concern about a tapping noise coming from your engine area. According to the records I have, we replaced an exhaust manifold that was cracked and after revaluation we heard no other noises and felt that repair remedied the concern that you were having. If the concern you were having is still present, please reach out to me directly at 580-771-3339. Thank you, Todd Brown

August 10, 2023

Made buying my jeep buying experience a breeze, Outstanding professionalism and great team work. thanks Tim P. More

by TIALPA67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Ortega
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Aug 10, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Tialpa67! We are thrilled to hear that your Jeep buying experience was such a breeze! Tim and the team will be delighted to know that they earned your five-star rating. If there's anything else we can assist you with, please don't hesitate to reach out.

August 10, 2023

I’m never buying another Mopar vehicle again. Never once have I had service done and they not wanted something else done. I’ve had problem after dumb problem on my wife’s renegade. I’ve had Chevy More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Brown
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the feedback you have left from your recent visit to our service department, Sam. Your vehicle is most likely your 2nd biggest purchase that you will make and it's up to us here to advise you of maintenance and repair items that are due/needed on your vehicle. These recommendations that you can always approve or decline. Having worked in different brands of vehicles over the years, all vehicle lines will most likely have failures at some point and because of that i recommend purchasing a mechanical breakdown protection policy from the dealer to help give you peace of mind. Please feel free to reach out to me so we can further discuss this situation. my number is 580-771-3339, Thank you, Todd Brown

August 10, 2023

Awesome Service Team! Great Staff and Amazing Deals. The Senior sales team are experts. GO Mopar! More

by jayone.johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words, Jayone! We're thrilled to hear that you're enjoying our service team and finding our staff to be great. We take pride in offering amazing deals and having a senior sales team that's knowledgeable and expert in their field. Your support means a lot to us. GO Mopar!

August 09, 2023

Shaun did a great job getting me in and out and kept me informed on the work that needed to be done. Great service Thanks More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Dennis, thank you for sharing your experience with Shaun. We are pleased to hear he provided you with efficient and informative service. We hope that your problem does not arise again but if it does, we are looking forward to providing you with another high-quality experience!

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