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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,905 Reviews

1,905 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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September 02, 2023

The people have great personalities but their communication is not great at times but worked out in the end. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Peterson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks
Sep 05, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback, Jess. We appreciate your kind words about our team's personalities, and we're sorry to hear that you experienced some communication challenges. We value your input, and we'll use it to improve our services to ensure a smoother experience for our customers in the future. If you have any specific suggestions or if there's anything else we can assist you with, please feel free to let us know. Your satisfaction is important to us.

September 02, 2023

I wish they would've inspected the vehicle better before they put it on the lot More

by LSHIPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Hello. Thank you for sharing your feedback. We inspect all of our vehicles prior to sale and would like to speak with you to discuss what formed this opinion. Please reach out to our team to discuss your concerns at (580) 771-3339.

September 01, 2023

The service manager is awesome always willing to make things right when there’s a mistake made. The service advisors are always helpful in getting you in, in a timely manner and helping answer any questi More

by zodac1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adair
5.0
This rating includes all reviews, with more weight given to recent reviews.
James McElmurry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Tanner Sampley, Justin Gearhart
Sep 05, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We appreciate your taking a moment to share your experience, Zodak1976, We're glad to hear that the service manager and advisors are always attentive to your needs and willing to make things right when there's a mistake. It's also great that the parts department goes the extra mile to help you. Your constructive feedback regarding the technician's pace is valuable, and it's good to know that overall, you trust this service center for your vehicle repairs. Thank you for sharing your thoughts!

September 01, 2023

The staff was courteous and well informed. My appointment was right on time and prompt, with no waiting. Impressive. More

by drofsores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Sep 01, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Drofsores, we're delighted to hear about your positive experience with our courteous and well-informed at Lawton Chrysler Jeep Dodge RAM. We take pride in being prompt and efficient, and your feedback is much appreciated. Thank you for trusting our team!

September 01, 2023

Great. The tec did a great job. Shaun is a great asset to the dealership. More

by pjwilli3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We're delighted to hear that the technician did a great job, and it's wonderful to know that Shaun is such a valuable asset to the dealership. Thank you for sharing your positive feedback! We look forward to your next visit.

August 31, 2023

They helped me get the car I wanted at the price I wanted. They communicated well throughout the whole process. More

by NoahAlgee
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Izzy Martin
Aug 31, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Noah, we are pleased to hear our team was able to assist you in getting the car you wanted at the price you were aiming for. Thank you for trusting Lawton Chrysler Jeep Dodge RAM with you vehicle needs. Enjoy your new truck!

August 30, 2023

Superb service in sales, very friendly and straight forward. We will be back when we buy another vehicle. You should give them a try. More

by MRS_FROGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Spake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reinaldo Ortega
Aug 30, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

We're thrilled to learn about the superb sales and friendly, straightforward service you received, Mrs_Froga. We can't wait to welcome you back when it's time for your next vehicle purchase. We appreciate your business and recommendation. Let us know if we can be of further assistance.

August 29, 2023

Todd, Brittany and Shaun were great to work with again. Services were superb. I waited and they were great. More

by Richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittaney Smith
Aug 30, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Richard, we are delighted to hear that your experience working with Todd, Brittany, and Shaun was fantastic once again. Thank you for trusting our LCJDR team with your vehicle needs. We look forward to your next visit.

August 27, 2023

Barbara is an outstanding person. Very personable and knowledgeable. I'm glad she's my representative! More

by taggartvb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Lavendusky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for taking a moment to share your experience with Barbara. We are pleased to hear she left such a positive impression on you. We appreciate your business and look forward to your next visit.

August 26, 2023

Working with the dealership to get maintenance done has been a painless experience so far. More

by artski.11bravo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Smith
Aug 28, 2023 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for visiting Lawton CJDR, artski.11.bravo. We are pleased to hear that your maintenance experience has been painless do far. Thank you for trusting our team with your vehicle. Let us know if we can be of further assistance.

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