Lawton Chrysler Jeep Dodge RAM - Service Center

Service Great bunch of guys. I never have an issue getting the work I need done in a timely manner. Would definitely be back every time. Great bunch of guys. I never have an issue getting the work I need done in a timely manner. Would definitely be back every time. More

Great experience always I always have a great experience...from the time I bought my jeep till each time I have came in for a service this company is on it! Friendly all the I always have a great experience...from the time I bought my jeep till each time I have came in for a service this company is on it! Friendly all the way around More

Recall Appointment Called me as soon as the part came in and fixed it the very next day! Great service! It took very little time to fix the issue! Called me as soon as the part came in and fixed it the very next day! Great service! It took very little time to fix the issue! More

Timely and Accurate Service Scheduled service. Vehicle taken in at appointment time. Thoroughly briefed on status and recommendations. Check out and payment process very simpl Scheduled service. Vehicle taken in at appointment time. Thoroughly briefed on status and recommendations. Check out and payment process very simple. No hassles with scheduling and keeping vehicle maintenance updated. More

Poor customer service and parts dept I went in to install remote start for my 2018 RAM, I had an appointment time of 9:15, I left them the truck while I ran some errands. I called several I went in to install remote start for my 2018 RAM, I had an appointment time of 9:15, I left them the truck while I ran some errands. I called several times throughout the day to check on my truck and they didn't even start installing the part until 4:30. To add to that they didnt order all the correct parts so I had to pick up my truck and bring it back at a later date and scheduled am appointment time for 9:00, this time I stayed to ensure they had everything, still they did not abide by my appointment time and didnt install/ program my truck until around 11:15. Overall their service was awful and the price for the kit and install was outrageous. More

Just good folks all the easy around!! Just really good people that will do you right. Prices were good too.ty for the good service. They had a great deal for tires. Just really good people that will do you right. Prices were good too.ty for the good service. They had a great deal for tires. More

Oil change I had my 1 year old with me and he was all over the place but everyone was very nice about it and understanding. The oil change and tire rotation only I had my 1 year old with me and he was all over the place but everyone was very nice about it and understanding. The oil change and tire rotation only took about an hour. My opinion, they should add to their kid zone just a little bit. More

Great Service The service department receives very high marks. I have no complaints and they deliver what is expected. I would recommend this service department to The service department receives very high marks. I have no complaints and they deliver what is expected. I would recommend this service department to anyone. More

Recall work I called to make an appointment so my parts would be on hand. I spent over $200 and still have to go back for the original recall part. The work perfo I called to make an appointment so my parts would be on hand. I spent over $200 and still have to go back for the original recall part. The work performed was completed quickly. I appreciate the courtesy ride. The staff was friendly. More

Told work complete. Showed up and it wasn’t. I dropped my Jeep off to have a part replaced, have an alignment done, an inspection for a check engine light and a diagnostic to ensure the replaced I dropped my Jeep off to have a part replaced, have an alignment done, an inspection for a check engine light and a diagnostic to ensure the replaced part fixed the problem. 5 days later I was told in the morning that the work was complete. I called at lunch time with a question about the work and was told they were just wrapping up paperwork. I showed up 10 minutes before the service center closed and they were still doing work on the vehicle in the service center bay. I thought it was very strange that the status of the vehicle wasn’t what they said it was, which made me wonder why they would say it’s complete, but we’re still working on it. this gave a sneaky or dishonest appearance. Giving them the Beni fit of the doubt, I chalk this up to poor communication and time management. I am satisfied with the work done. It appears to be done correctly, which I appreciate. Overall, I’m uncomfortable with the lack of straight forward communication and timeliness of work leading my to not trust my most expensive assets to this service center. More