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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,881 Reviews

1,881 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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August 29, 2019

well Done, I wish they vacuum out my car after they are done Their mix up,give me a oil change n I didn't need one Communication inside was missing I call in about my window seal loosen on back window of my More

by 49godwillingservant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray, don't remember the lady that answer the phone
Sep 30, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your review! We are so glad you hear that you had such a wonderful experience with us!

August 28, 2019

Visit to the service department for routine maintenance Always pleasant, courteous fast and efficient! Nice clean facility in a friendly atmosphere! They always take great care of me and my vehicle! I will More

by MATT.DILLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Crawford
Aug 29, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Matt, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback!

August 27, 2019

Disappointed I just received my car back and son broke down going to college. Got towed to Bob Howard Chrysler in Edmond. Highly disappointed. Corporate complaint. More

by smith9419
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service
Aug 27, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

We are very sorry to hear about this and our Service Manager, Tony White, would like for you to give him a call at 580-215-5339 as he would like to do everything he can to make this right. Thank you.

August 26, 2019

Excellent service with courteous service manager The service center at Lawton Dodge has excellent service managers and provide fast and professional service to my vehicles. I always trust them to wor More

by taylorpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford
Aug 29, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Patrick, thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

August 22, 2019

Great Customer Service I use Lawton Chrysler ever chance I can to work on my truck and to check it over. They do Excellent work and do the work at a fair price. More

by twhitlock66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Crawford
Aug 29, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Tracy, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback! We look forward to seeing you again.

August 21, 2019

Professional I would like to commend Jim and his service crew on the professional and timely service they provide for us. Always a grade A+ job. Thanks. More

by JDGRINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Crawford
Aug 29, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

AEP Fleet Services, thank you so much for your 5 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

August 20, 2019

lost in shuffle seem to get lost in all the traffic. when trucks gets moved, customer should be kept aware of where vehicle is. customer should not have go all over t More

by ROOSTER65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not get names
August 19, 2019

Great Honest service MS. Nunn was in the service department this Saturday. She has great customer service. She processed my vehicle right away. She came to tell me that More

by jessicarussell4913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecily Nunn
Aug 20, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Jessica, we sincerely appreciate your 5 star review! We look forward to seeing you again soon.

August 16, 2019

Oil service Good job with timeliness getting my car in and serviced. The text to add additional items fixed was great. The only downfall is the parking More

by jose.l.gonzalez344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Hendricks, Markienna Turner
Aug 16, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Jose, thank you for your 4 star review! We pride ourselves in treating our customers like family and we are so glad you had a great experience.

August 16, 2019

Changed battery Truck service center explained what needed to be done & cost of repairs prior to any work ever being performed. Repairs were completed in a timely fas More

by johngonzalez04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Crawford
Aug 19, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Jamie, thank you so much for your 5 star review! Our customers mean the world to us and we appreciate your feedback! We look forward to seeing you again.

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