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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,881 Reviews

1,881 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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November 13, 2019

Great Service The service department receives very high marks. I have no complaints and they deliver what is expected. I would recommend this service department to More

by mike.a.jones33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford
Nov 13, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the awesome review, Mike! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon.

November 13, 2019

Oil change I had my 1 year old with me and he was all over the place but everyone was very nice about it and understanding. The oil change and tire rotation only More

by TESSA23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford
Nov 18, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Tessa, thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

November 12, 2019

Recall work I called to make an appointment so my parts would be on hand. I spent over $200 and still have to go back for the original recall part. The work perfo More

by sccrshaun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford
Nov 12, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your review! Our customers mean the world to us and we appreciate your feedback!

November 12, 2019

Told work complete. Showed up and it wasn’t. I dropped my Jeep off to have a part replaced, have an alignment done, an inspection for a check engine light and a diagnostic to ensure the replaced More

by mattstafford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shaun Hamilton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Please give our General Manager, Anthony, a call at the dealership. He would like to talk with you about your experience and how he could help. Thank you.

November 09, 2019

It was good They did really good and got my car fixed and It dididnt take as long as they thought It would. And they offered us water. More

by SASSYRENAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Ortega, Troy Ayers, Shane McCune
Nov 12, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

November 08, 2019

Great Experience! I had a great experience at this dealer. I brought my Jeep Wrangler in for an oil change and the service tech notice a metallic ticking coming from th More

by matthew.w.sims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford
Nov 12, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Hearing that you had great experience is the best thing we could hope for! Thank you for choosing Lawton Chrysler Jeep Dodge Ram, we wish you many happy miles in your Jeep Wrangler. We look forward to serving you for many years to come!

November 08, 2019

My last Visit to the dealership My last visit to the dealership went very well I want it to be known that everybody was always very friendly to us it’s just said it was a very dis-o More

by cindywilbur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Hadley
Nov 26, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Please give our General Manager, Anthony, a call at the dealership. He would like to talk with you about your experience and how he could help. Thank you.

November 07, 2019

This one was a good experience. I think the service rep did an excellent job. He was more engaging with me and seem friendly. The work always is excellent and that why I keep coming More

by Andrew Warren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Crawford
Nov 07, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Andrew, thank you so much for your review! Our customers mean the world to us and we appreciate your feedback!

November 07, 2019

Customer Friendly Service was prompt and on time. Explanation of service details and check ups was easy to understand. Very friendly and nice. Free WiFi for customer More

by VICTORIALCLEVELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know the name of the friendly guy who helped me.
Nov 07, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Victoria, wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

November 05, 2019

Oil change Excellent job with oil change and air filter replacement. Cleaned up the engine after changing the oil. I utilized the shuttle to get to work. More

by JPSFTHOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Shirvinski
Nov 07, 2019 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

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