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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,903 Reviews

1,904 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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January 21, 2020

Quick and Easy It's pretty easy to call and schedule an appointment over the phone. When I get there, my wait usually isn't too bad. They are always friendly too. Pr More

by cachemom04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski
Jan 21, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

January 21, 2020

Easy to work with They got me right in and took very good care of my car. They were very friendly and efficient. Positive experience all the way around. More

by barracudawife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug, Carla
Jan 22, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

January 21, 2020

Awesome attention to detail. Friendly staff with continuous updates of the process. Clean and comfortable environment to relax in during the process. Courteous and knowledgeable staff. More

by 360forguson
Recommend Dealer
Yes
Employees Worked With
Anthony Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath Daniels, Troy Ayers, Shane McCune
Jan 21, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

January 20, 2020

Higher service level expected! My new car has been in twice for service within 7 days and NOTHING was resolved. Same issue occurred within 48 hours of service. I took my car this More

by wsrod91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Erin Shirvinski
Jan 22, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

We are sorry you feel your Lawton Chrysler Jeep Dodge Ram experience fell short of 5-stars. We strive to make sure every customer leaves happy. Please call our store to speak with our General Manager, Anthony, as they would like to know how your visit could have been made better. Thank you.

January 20, 2020

The services department was very fast and friendly and quick to attend my needs. I called in and set up an appointment and was seen at that time with no hiccups More

by Dodge_Owner
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

January 20, 2020

Excellent first service. All my questions were answered and the staff was super friendly! It was an excellent first experience! Thank you all for being awesome. More

by adrianalizeth
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
Jan 20, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your 5 star review! We greatly appreciate your feedback and look forward to working with you again in the future!

January 17, 2020

Truck Service The truck service took great care of my truck. Replaced the manifold gasket, broken bolts, and also valve cover gasket. They kept me informed and di More

by SRIETCHECK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Crawford
Jan 17, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

January 15, 2020

Service was great and fast. My appointment was at eleven thirty and I was done and out the door at twelve fifteen. Had a oil change and service inspection done. More

by brandon.t.presson
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford, Mike Ward, Markeith Bryant
Jan 16, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the awesome review, Brandon! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

January 15, 2020

Very friendly, this is the second time I have been there for an oil change, and they are very friendly and is usually pretty quick.. More

by brandinkristian
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford
Jan 16, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

January 15, 2020

They Rock They are very friendly and professional, never had any problems with this dealership!!! I will be back to buy my next vehicle too as long we can make More

by COKOMOCOKOMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford
Jan 16, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience

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