Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lawton Chrysler Jeep Dodge RAM - Service Center
Lawton, OK
1,883 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,883 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center
Sort by
January 09, 2020
Everyone was very friendly to us when we brought our vehicle in to have the oil changed. The service department was very efficient so it was a very enjoyable experience! The only problem we had i vehicle in to have the oil changed. The service department was very efficient so it was a very enjoyable experience! The only problem we had is that is when they brought out the fluid samples of the vehicle, it showed that almost all the fluids needed to be changed and the filters. A man from the service department said that they recommend you change the fluids at 30,000 miles and the filters so we ask him why didn’t they change the fluid in the filters when we bought the vehicle because we only put 5000 miles on it and bought it with 45,000 miles on it?? He really didn’t have an answer for us and said I know they should and I don’t know why they don’t but they don’t?? I guess I just don’t understand when you’re spending $20,000 on a vehicle why they would not check and change all the filters and the fluids before you buy them and when I only put 5000 miles on the vehicle and bring it in they want me to spend hundreds of dollars to have my fluids and filters changed?? To me that doesn’t make any sense does it to you?? More
by cindywilbur
Verified CustomerEmployees Worked With
Unknown... I cannot remember
January 03, 2020
Service The customer service was great and did not have to wait long. I had an appointment and I did not have to wait for my car to go into service. The customer service was great and did not have to wait long. I had an appointment and I did not have to wait for my car to go into service. More
by stefhonorato
Employees Worked With
December 31, 2019
Good service Overall experience with Lawton a Chrysler has been good. They care about their customers. Eric Shirvinski has always been very helpful and professiona Overall experience with Lawton a Chrysler has been good. They care about their customers. Eric Shirvinski has always been very helpful and professional when I had questions. More
by SHARI.RODRICK
Employees Worked With
Justin, Erin Shirvinski
December 31, 2019
Inspection The service was fast and the employees were nice and very informative. They explained everything they did to my car and gave me tips on future things The service was fast and the employees were nice and very informative. They explained everything they did to my car and gave me tips on future things I might need to get done. More
by nicolemerriweather1
Employees Worked With
James Crawford
December 27, 2019
Good experience Had a good time here always keep me longer than I would like to stay but they always find a way to make a deal that was worth staying Had a good time here always keep me longer than I would like to stay but they always find a way to make a deal that was worth staying More
by antonyrosario5
Employees Worked With
Heath Daniels
December 23, 2019
Quick and professional They were quick to get my truck taken care of and staff members were very friendly. Could not have asked for any better service as everyone here was o They were quick to get my truck taken care of and staff members were very friendly. Could not have asked for any better service as everyone here was on their top skilled professional team More
by r.g.yosick73
Employees Worked With
Heath Daniels
December 23, 2019
Great service. Kept me up to date Took it in to get key start looked at. They found the cause and looked at another issue and explained that. Awesome service and would recommend Took it in to get key start looked at. They found the cause and looked at another issue and explained that. Awesome service and would recommend More
by cmenefee
Employees Worked With
Richard Wallis
December 23, 2019
good service the personal were friendly and got me out on the road in a timely manner. They got my car in the and diagnosed with in 10 minutes of arriving the personal were friendly and got me out on the road in a timely manner. They got my car in the and diagnosed with in 10 minutes of arriving More
by dillivant
Employees Worked With
James Crawford
December 18, 2019
Great customer service I Needed to get some warranty work done on the diesel pickup everyone was really nice and they got everything done in a timely manner I Needed to get some warranty work done on the diesel pickup everyone was really nice and they got everything done in a timely manner More
by CKG100
Employees Worked With
James Crawford
December 17, 2019
Great thanks They were very apt at checking all the items on their check lists. I had one question tho. He said my tiers were all at 35 pounds. When I got in the c They were very apt at checking all the items on their check lists. I had one question tho. He said my tiers were all at 35 pounds. When I got in the computer said 30 pounds. Probably the computer? More
by ggarrett74
Employees Worked With
I was never introduced to any employees. Soni dont know they names. It was a man in shorts.
