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Lawton Chrysler Jeep Dodge RAM - Service Center

Lawton, OK

4.2
1,965 Reviews
Today: 7:00 AM - 8:00 PM Closed Now
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1,965 Reviews of Lawton Chrysler Jeep Dodge RAM - Service Center

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July 03, 2020

cecily was my service advisor although she’s not listed she did great at taking care of my every need ☺️ btw why isn’t she listed on here? More

by cecilycecil05
Recommend Dealer
Yes
Employees Worked With
cecily
Jul 08, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

July 02, 2020

Bad Experience! After 8 years the problem still hasn't been fixed. When I ask for something to be fix under warranty to be fixed... FIX IT AND QUIT xxxxxxxxxxxx ME! I More

by RENOBOK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Crawford
July 02, 2020

Great job and great work. I needed a quick turnaround due traveling. James worked me in the schedule and had me on the road in less than two hours. More

by GREG.ORR
Recommend Dealer
Yes
Employees Worked With
James Crawford
Jul 08, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words, Greg. We really appreciate you taking the time out to share your experience with us—and we agree, James is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

July 02, 2020

Great service! The team made sure myself and my daughter were comfortable and safe. They even sprayed the inside with disinfectant to make sure we were safe from any potential germs during the Covid crisis. More

by jones7arlyn
Recommend Dealer
Yes
Employees Worked With
Shaun Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Shirvinski, James Crawford
Jul 08, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

June 30, 2020

not very good Service could have been better. Someone was to drive me home but they could not find anyone. The girls at the front just acted like it i was bother t More

by ronbarbmullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
did not know any of their names
June 30, 2020

Easy to schedule service online. Service was quick and easy. I appreciate the ability to review the inspection report and the ability to accept or reject suggested services. More

by powell.kristinae
Recommend Dealer
Yes
Employees Worked With
Erin Shirvinski
Jun 30, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thanks for the awesome review, Kristinae! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

June 29, 2020

I have always been treated nicely and have had any questions or concerns answered promptly by the service department. Whether it's been about our 2014 Jeep or with our 2004 PT Cruiser which the servic More

by howells143
Recommend Dealer
Yes
Employees Worked With
Cecily Munn and her technician not sure of that person's name although she told me and I can't remember it right now
Jun 30, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

June 28, 2020

I asked the service writer what type of oil is being installed with my oil change and she did not know. The service writer asked the parts department manager and his reply was "what ever comes in the bu More

by drdavehh
Recommend Dealer
No
Employees Worked With
Cecily
June 27, 2020

The staff there was really friendly and nice . The service was was excellent I recommend anybody to go there they're very good with their clients there. More

by willplant44
Recommend Dealer
Yes
Employees Worked With
Erin Shirvinski
Jun 30, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Will, thank you so much for your 5 star review! We pride ourselves on treating our customers like family and we are so glad you had a great experience.

June 27, 2020

I recieved great service. I was called with updates. Additional services were recommended and completed promptly. I would recommend others to use Lawton jeep for repairs. More

by JPSFTHOOD
Recommend Dealer
Yes
Employees Worked With
Erin Shirvinski
Jun 30, 2020 -

Lawton Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.

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