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Lawrence Kia
Lawrence, KS
987 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 987 reviews
May 22, 2013
I had inquired online and Keri Kluge responded back to me very quickly and arranged an appointment. A few days later I went in to meet with her, really not expecting to be leaving in a different vehicle, I very quickly and arranged an appointment. A few days later I went in to meet with her, really not expecting to be leaving in a different vehicle, I just wanted to check out my options. Well she showed me exactly what I asked for and took me out for a couple of test drives. She knew her info about each vehicle which made it a lot easier to make a decision. With the help of Chin & Begi I was able to get financed for a brand new Sportage. I have to say this is the best experience I have ever had buying a vehicle. Thank you so much for all your outstanding efforts. More
by countrygall78
Employees Worked With
Chin Rajapaksha, Begi Dzhafarova
May 06, 2013
Small issue with the A/C but it was sufficiently resolved. Overall experience was satisfactory. From the beginning to end of the process everything went smoothly. resolved. Overall experience was satisfactory. From the beginning to end of the process everything went smoothly. More
by Rwebster34
Employees Worked With
Chin Rajapaksha, Valerie Abarca, Kenneth Coltharp
May 04, 2013
This was easily the best overall car buying experience we have ever had. Charles was new so Ryan helped him during the process but it was never cumbersome or awkward for us. Charles met us on the lot and imm have ever had. Charles was new so Ryan helped him during the process but it was never cumbersome or awkward for us. Charles met us on the lot and immediately made us feel comfortable with him. Everyone we spoke with during the process were low pressure, understanding of our wants/needs and truly seemed committed to us. From the time we drove onto the lot to the time we drove off in our new Optima, we were glad that we had made the decision to visit this dealership. More
by Gouge
Employees Worked With
Charles Johnson
April 24, 2013
I went to this dealership because I knew they handled people with not so good credit. I went in just looking at a Toyota that I thought would be a good deal, never thought I would drive off in it that da people with not so good credit. I went in just looking at a Toyota that I thought would be a good deal, never thought I would drive off in it that day. Ruby was so helpful in answering questions and was so friendly. This dealership really stuck their neck out for me since my credit wasn't great. Now I'm driving a 2010 Toyota Camry and I couldn't be happier with it. I am in LOVE with it. Everyone says car buying is a painful experience but for me that day it wasn't. I would send anyone in the market for a car to Ruby. She is knowledgeable and really tries hard to get you what you want. She even called me a couple days after purchase to see how it was working out for me. Kevin did a great job explaining everything on the finance side to me...I left with zero questions. I'm so happy to have a car that is reliable and that I don't have to worry about anymore. More
by mackenzieq
April 23, 2013
Going into Lawrence Kia I was curious on whether or not I was going to be able to find exactly what I was looking for. However as soon as I talked with Jason and Rob and we looked at all our other options th was going to be able to find exactly what I was looking for. However as soon as I talked with Jason and Rob and we looked at all our other options they completely made me feel special and worked out a perfect deal for me to go home with exactly the car I wanted. Never felt more welcome shopping for a car and I didn't feel pushed to buy anything. I will be coming here for a long time. More
by dgreen128
Employees Worked With
Jason
April 08, 2013
We found a car that we liked on the internet with Lawrence Kia. Keri very promptly returned our request to contact the dealership about our interest. We made the drive over from Olathe to look at t Lawrence Kia. Keri very promptly returned our request to contact the dealership about our interest. We made the drive over from Olathe to look at the car and wound up settling on a different car that we saw there that fit our budget. Keri was very personable and answered all our questions for us on the car. We purchased that night and picked the car up a few days later. Needless to say we have been extremely happy with our purchase and will definitely go back to purchase another car from Keri again! More
by jspeier5102
March 25, 2013
The staff was great and very friendly. Keri was outstanding and make the car buying process very easy. We will definately consider Lawrence Kia first for our next car purchase. outstanding and make the car buying process very easy. We will definately consider Lawrence Kia first for our next car purchase. More
by cpalmer101
March 09, 2013
I went into this dealership knowing exactly what I wanted and how much I wanted to spend. Not only did she do everything in her power to ensure that I left with the car I wanted, but at a price that I could and how much I wanted to spend. Not only did she do everything in her power to ensure that I left with the car I wanted, but at a price that I could afford. This was by far the best car buying experience that I have ever had! Everyone was so friendly and eager to help! I will refer everyone that I can to Keri and Lawrence Kia because it is rare to find someone who truly cares about the customer and their experience! Thank you all! I will definitely return the next time I want to buy a vehicle! More
by jdonnelly7
March 09, 2013
We look all over for a car for our son. We were already pre-approved at our bank. First person was Ryan we sat down with. Price negotations started with Ryan, they add a 900.00 on top of sale price. They c pre-approved at our bank. First person was Ryan we sat down with. Price negotations started with Ryan, they add a 900.00 on top of sale price. They charge you for all the maintainance to prepare the car for sale. They offered us a cheeper rate of financing but needed a down payment, where as we need no down payment with our own bank. They ask for doc saying proof of residency and would not accept out rental ageement. They wanted my husband's bank statement. I sent over the rental agreemant and Valeria called and threatened to repo the car four days after the sale was aproved and down payment was given papers were signed. They put the temp tag in the wrong place on window and our son was given a ticket for it. Car was on empty and no floormats and very used up tires. They did no delivery for us to show where all light and buttons were. This was a 7500.00 car. When everything was said and done we had our own finacing and this was much harder than it needed to be. Very rude and unprofessional. Other than a threat there was no follow up....I suggest you go elsewhere to find your car...... Date of this action was 3/2/2013............. More
by Debrah58
Employees Worked With
Chin Rajapaksha, Valerie Abarca
March 01, 2013
I talked to several people over the phone and online for 2 days. Rob was very helpful and I felt like he was actually working for me. The first person on the phone (no clue their name) tried talking me into 2 days. Rob was very helpful and I felt like he was actually working for me. The first person on the phone (no clue their name) tried talking me into a car payment on a new car INSTANTLY! All I was trying to do was make a cash offer on a used car. I felt like I was getting put to the side because I offered them $500 less. After a few calls and 2 days I get a return call to tell me the car was already sold. Why not tell me that before, why not just say no to my cash offer. I felt like they didnt want to tell me no, just in case someone would give them full price. I would never use this dealership or tell anyone I know to use them. More
by cormaro91
Employees Worked With
Valerie Abarca
