Lawrence Kia

The customer service at this dealership is Wonderful! Being in customer service I have really high standards. I have been looking for a vehicle for months, no other dealership returned my E-mails. This Being in customer service I have really high standards. I have been looking for a vehicle for months, no other dealership returned my E-mails. This dealership did. Not only did they return my E-mails, but they also called me. If you are an internet shopper like I am this is the dealership for you. Thank you Ken, Begi, Valarie, and Chin for making this a great experience for me. More

This dealer is the worst kind of a car dealer ships, I ever had the pleasure to deal with. I would not even refer them to my enemy. There are scam artist of the worst kind. They like to prey on first tim ever had the pleasure to deal with. I would not even refer them to my enemy. There are scam artist of the worst kind. They like to prey on first time car buyers and young inexperience buyers. We went there on a Saturday to buy a used car. After a lot of dancing around the price( none was marked and the Sales clerk had no clue about the prices) and the other entire well-known sales tactic, we finally had the loan payment, the way we needed it. We wasted 4 hours there. We sign the contract, but decided to drive the car of the lot on Monday, because my Son needed insurance first. Came in on Monday to get the car and the contract was changed. The payment and interest rate was higher, than agreed and sign on Sunday. Again, the Sales clerk was trying to dance around the issue and trying to convince us that this was the best deal in town. We walked out and didn’t buy the car. Later we found out, the Kelly blue book retail value for this car was $ 4000.00 less than it was offered to us. We should have walked away from this dealer, the moment we notice, none of the cars had the sale prices visible marked. My advice to anyone in the business to buy a car…run from this one. They are crooks of the worst kind, I ever had to deal with. More

The dealership worked with me for several hours regarding price and trade in value. I came to the negotiation with the Consumer Reports car app installed on my cell phone. The dealership gave me the CR value price and trade in value. I came to the negotiation with the Consumer Reports car app installed on my cell phone. The dealership gave me the CR value of my trade a 2013 Sorrento. In a negotiation with another Kia dealership, the value they would give me for my car was several thousand dollars less. In fact, this other Kia dealership told me I was wasting their time. The dealership also gave me a very good price on their car. In fact, they gave me a price better on their car than Consumer Reports said was a below fair market value for their car. The Service Manager who had completed a regularly scheduled maintenance on my trade in stuck his head in during our negotiations to say that he hoped they would give a great price for my trade in because it was in outstanding condition. Over the Internet and phone, I had also negotiated with dealers for 2014 Subaru Foresters and 2014 Honda CR-V's. The Lawrence Kia deal was far better than the deals offered at those dealerships even though those dealerships had committed to the low Consumer Reports certificate prices for their cars. And like the Forester and CR-V, the Sorrento is recommend by Consumer Reports. They showed my around the facility during the negotiations. The facility is outstanding. A very large and comfortable lounge area equipped with Wi Fi. A lunch room with free pizza and soft drinks There was no high pressure. The car was delivered in outstanding condition. This is the fourth new Kia I have purchased and the second one from Lawrence Kia. If you are purchasing a Kia in northeast Kansas, Lawrence Kia is the only place to go!! More

Guy was amazing! At first, the payment was something I just wouldn't be able to afford. But with his help, and the help of the team, they got my payment down to something I could handle, and I left that d just wouldn't be able to afford. But with his help, and the help of the team, they got my payment down to something I could handle, and I left that day with a car! They were all extremely friendly, and I would definetly recommend this dealership to anyone I know who is interested in buying a vehicle. I didn't leave with the car I wanted, but the one I did get approved for, the Nissan Versa, is pretty similar to the car I was hoping I could get. Plus, the more I drive it, the more I love it. Guy was a great salesman, and Nick and Begi, the other people I worked with, were there to help me. They were very helpful, and friendly, and without their help and guidance, I'm not sure if I would have walked out of there with a car. Lawrence Kia is a great place to buy a car! More

Everyone at Lawrence Kia was exceptionally friendly. Everyone took the time to make sure that we were being well taken care of. Mark was wonderful answering all of my questions online, and Kenneth did Everyone took the time to make sure that we were being well taken care of. Mark was wonderful answering all of my questions online, and Kenneth did a fabulous job discussing the details of the sale and making sure that we were looking at the right car to meet our needs. Chin was able to secure financing for me, even with my dinged up credit report, and Nick was wonderful and patient while we went through all of the details of my financing and the final sale. Overall, I had a great experience and will be returning for my next vehicle purchase. More

Ken was very friendly and helpful from the start. He made sure that we were comfortable while we waited. He answered all of our questions thoroughly and had detailed knowledge of the Kia Rio that we bought. sure that we were comfortable while we waited. He answered all of our questions thoroughly and had detailed knowledge of the Kia Rio that we bought. Although the original monthly payments were higher than we had requested, Ken worked to get us a payment closer to our budget. Nick was also very friendly and helpful when explaining what we were paying for. Overall, the experience was a very positive one. I feel confident that if my daughter has any problems or questions with her new vehicle, Ken and all staff will work to help her. More

The people at this dealership were extremely friendly and helpful, easy to communicate with and answered questions asked with straight forward information. They were not high pressured with products above an helpful, easy to communicate with and answered questions asked with straight forward information. They were not high pressured with products above and beyond the regular sales products and allowed us to decline items without making us feel we had to purchase those products. Great experience, would recommend these folks to anyone looking for new or used car. More

Mark Rush is a fantastic salesman, who puts the needs of the customer first. He was extremely welcoming and let me do the talking about what I wanted, rather than try to blindly guide me. the customer first. He was extremely welcoming and let me do the talking about what I wanted, rather than try to blindly guide me. More

My experience with Rob at Lawrence Kia was amazing. I've never dealt with a car salesman with the personality and eagerness to help the way he helped me. I will always call on Rob no matter what my nee I've never dealt with a car salesman with the personality and eagerness to help the way he helped me. I will always call on Rob no matter what my needs are! Thanks Rob! More

Everybody was very friendly and answered every question I had. They knew that I had a very tight budget and they worked with me as much as possible. This was my first brand new vehicle and I had a great ex had. They knew that I had a very tight budget and they worked with me as much as possible. This was my first brand new vehicle and I had a great experience. I will send people to Lawrence Kia. More