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Lawrence Kia
Lawrence, KS
987 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 08, 2015
Elder financial abuse My husband was allowed to sign a contract for a 2013 Kia when he was accompanied by a relative who knew he had dementia. The managers at Kia are bein My husband was allowed to sign a contract for a 2013 Kia when he was accompanied by a relative who knew he had dementia. The managers at Kia are being uncooperative. A sale is a sale even if it was transaction using fraud! More
by Linda
Employees Worked With
Begi Dzhafarova
December 30, 2014
honesty We purchased a vehicle from lawrence kia for the first time that we felt we were not being cheated . Lawrence kia was very friendly courteous and hone We purchased a vehicle from lawrence kia for the first time that we felt we were not being cheated . Lawrence kia was very friendly courteous and honest. I would recommend them to anyone, best car dealer I've come across! More
by lisa burns
December 28, 2014
Awesome and Great Experience My boyfriend and I came into the dealership to purchase a vehicle and thanks to Ronald's hard work and great salesmanship, we purchased the vehicle we My boyfriend and I came into the dealership to purchase a vehicle and thanks to Ronald's hard work and great salesmanship, we purchased the vehicle we wanted to buy! The service we received was amazing and the friendliness of the staff was awesome. They made us feel at home, comfortable, and did a great job! I recommend this dealership to anyone who is looking to purchase a quality vehicle. We live in Topeka, and had heard numerous advertisements on the radio and television for Lawrence Kia, and we're super happy that we chose to go there. Ronald worked super hard a long with Begi to get us into the vehicle we wanted. Thank you guys for all your hard work!! We greatly appreciate all that you did and I believe we have found the place we're going to buy our cars from now on. Not only is the staff super friendly and professional, but the dealership itself is very clean and welcoming! More
by Cassandra
Employees Worked With
Ronald Zahorik, Begi Dzhafarova
December 26, 2014
awesome I worked with Begi and Ron. I would recommend themail to all of my friends and family. This is my second time buying a car there and they continue to I worked with Begi and Ron. I would recommend themail to all of my friends and family. This is my second time buying a car there and they continue to have excellent customer service even after you purchase your car that is why it is our second time here. They helped me find all the ways to save money. Pick Ron he is great. More
by ashley
Employees Worked With
Ronald Zahorik, Begi Dzhafarova
December 21, 2014
Horrible experience I went into this establishment to look at and possibly purchase a vehicle I saw online. I was greeted with a sales person who was pretty nice at first I went into this establishment to look at and possibly purchase a vehicle I saw online. I was greeted with a sales person who was pretty nice at first. We took the car for a test drive, but couldn't go far due to the gas light being on. That wasn't a huge deal, but it would have been nice for them to have been prepared since they knew I was coming. I liked the car enough to make an offer, so I sat down with the sales man. I had my dad on speaker phone because I was buying a car without a co signer as a young lady for the first time. After running my credit, the guy came back with the price of the car, the trade in amount and an estimate of my monthly payments. Naturally, my dad disagreed and wanted to renegotiate some numbers. We also asked for the APR which seemed to be a big secret at this dealership. After asking specifically for the APR, the salesman said as long as you know the price of the car and your monthly payments, you don't need to know the APR. That of course is incorrect and any information I ask for regarding my purchase should be transparent information. The salesman went back to his finance manager with our new negotiations. After a lengthy wait, the finance manager came out himself with a bunch of numbers written on a piece of paper in marker, sat down said this is our final offer, take it or leave it and walked away with an attitude. There was no explanation of the numbers or an APR amount. We couldn't believe how rude this guy was after only one negotiation and at a customer who was making a large purchase. Mind you throughout this entire sale, we were never rude, but we were demanding to know certain information. Needless to say we left without buying the car due to their rudeness. Customer service is the key to making money in this business and Chin showed that our money, our sale and keeping a lifelong customer was unimportant for whatever reason. Now I have the car I want and I went with an amazingly friendly dealership. I will NEVER step foot in another KIA dealership and I will continue to tell others how rude these people were for no apparent reason! More
by Princess
Employees Worked With
Chin Rajapaksha, Kenneth Coltharp
December 17, 2014
Great & Friendly Experience I have been without a vehicle for the past year due to a series of unlucky events. I came today with just the idea of looking. I have never had a cred I have been without a vehicle for the past year due to a series of unlucky events. I came today with just the idea of looking. I have never had a credit card and figured I would not be able to get anything. I assumed the visit would give me an idea of how much money I needed to save to get something. Malcolm did a great job helping and explaining the process. He listened to my budget and did not try to push me with costs. I have never been so happy. I will definitely refer all my friends and family. This was an amazing experience. More
by jreigh87
December 17, 2014
best experience yet I bought a 2011 Mazda from Dave at Lawrence Kia and have never had a better car buying experience. He did all the necessary work in a timely manner, I bought a 2011 Mazda from Dave at Lawrence Kia and have never had a better car buying experience. He did all the necessary work in a timely manner, was very easy to talk with and was never pushy or dishonest. The finance department was great about explaining options to me and recommend Dave to anyone looking for a vehicle. More
by Haley
December 13, 2014
Worked with us for the best deal This dealership gave us the best deal hands-down, we got more than we bargained for and are happy to recommend them to anyone. Go see them! This dealership gave us the best deal hands-down, we got more than we bargained for and are happy to recommend them to anyone. Go see them! More
by fjarrett
Employees Worked With
Vida, Chin Rajapaksha, Terry Gift
December 12, 2014
Easy and Reliable My wife and I have been searching for a new car to better fit our needs for the future. I went to Lawrence KIA and had the best car buying experience My wife and I have been searching for a new car to better fit our needs for the future. I went to Lawrence KIA and had the best car buying experience of my life. Not only did I feel welcome and appreciated, but I felt like I was part of the team. Ronald Zahorik was there every step of the way to make sure we were satisfied with our purchase. He was hands down the most professional and knowledgeable sales associates we have had the honor of working with. He made the process quick easy and he made sure we got exactly what we wanted. Ronald did not pressure us into anything, and he actually was looking out for our well being and budget. He made sure that we didn't settle but for the best. I highly recommend shopping at Lawrence KIA it was worth the hour drive for us and I will drive there again and again to get the same customer service that they have to offer. More
by MM04
Employees Worked With
Ronald Zahorik
December 07, 2014
Awesome I drove to Lawrence from Topeka after visiting Briggs Kia the day before, and having a bad experience w Briggs, Lawrence Kia was friendly and very hel I drove to Lawrence from Topeka after visiting Briggs Kia the day before, and having a bad experience w Briggs, Lawrence Kia was friendly and very helpful. As a single mom they didn't try to take advantage of me, my best interest was what they cared about, They listened to my needs, wants and what I could afford to spend on a car payment, And went above and beyond to meet all! More
by tjefferies
