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Lawrence Kia

Lawrence, KS

3.1
988 Reviews

1225 E 23rd St

Lawrence, KS

66046

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Showing 988 reviews

November 30, 2024

Used a bait and switch tactic to get us into the dealership. They advertised really good discounts but they actually took those back by offering much less for your trade in!! I received 17,500 o More

by Cindy
Recommend Dealer
No
Employees Worked With
Salesperson and Sales Manager, Marketing Department
Dec 02, 2024 -

Lawrence Kia responded

Cindy, Thank you for giving us the opportunity to earn your business. To clarify, you were shown the exact vehicle you requested to see at the advertised price. Appraisals can vary between dealers, just just like we can offer a lower price for the same year, make and model. We view every customer as an investment of time, not a waste of it. Congratulations on your purchase!

September 04, 2024

A TOTAL JOKE I'm in the market to buy a used Toyota Highlander. I've been contacting at least a 100 dealers across the country. We talk about it on the phone. We talk about pricing running a credit. Ch More

by Progkeys2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jasmine Zerr
Sep 04, 2024 -

Lawrence Kia responded

Bruce, I apologize for the experience you had during our remote deal process. It's never our intention to waste anyone's time. First of all, we do have multiple Toyota Highlanders available, including the one you are interested in purchasing. I can understand how filling out the form can feel cumbersome, but it is simply to make sure we have all of your wants and needs lined up to better assist you. We are completing multiple deals in-store and all over the country, and we have found this is the best way to assist our customers with all of their information in one place.  If you like, I can personally give you a call and help you fill out the online form to make sure we get this streamlined for you. Again, I apologize if the form gave you issues, and we would be happy to help fill it out with you and get the ball rolling on the Highlander while it's still available.

August 21, 2024

We visited several Kia dealerships and found the best deal at Lawerance Kia in Lawerance Kansas. Derek (Salesman) treated us well and we were able to make the acquisition as easy and painless as possibl More

by llurbanec
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Young
Aug 21, 2024 -

Lawrence Kia responded

Welcome to the family! Thank you for your glowing review. We're thrilled Derek was able to help you and appreciate your kind words. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations.

June 28, 2024

I just finished buying a 2018 vehicle from Noah and he was a great help. He explained my options and after looking for 2 months and driving 6 different cars I ended up buying from Lawrence KIA with Noah's More

by Larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Tracy
June 15, 2024

Bought a Kia Forte on June 3 with a $1,000 Lawrence Kia discount. Had to ask the salesman, Chris, for the discount because he didn’t know there was one until I showed him on my cell phone. The $1,000 Law More

by ron_kuhn
Recommend Dealer
No
Employees Worked With
Chris Winans
Jun 19, 2024 -

Lawrence Kia responded

Thank you for reaching out. We understand your concern regarding the recent discount update on the Kia Forte. Unfortunately, the additional $1,000 discount cannot be applied retroactively to your purchase made on June 3, 2024. At the time of your purchase, the $1,000 Lawrence Kia discount was the current promotion, and the $2,000 discount was not yet in effect. Therefore, your transaction was completed under the terms and promotions available on that date. If you have any further questions or concerns, please feel free to contact us at 785-856-8700.

March 28, 2024

Alexis Ruby did a top rate fabulous job for me in assisting my purchasing a new Kia Sorento. Thank You Alexis More

by George Taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Ruby
Mar 29, 2024 -

Lawrence Kia responded

Welcome to the family, George! Thank you for your glowing review. We're thrilled Alexis was able to help you into your new Kia Sorento. We appreciate your kind words. Your satisfaction is our priority, and we look forward to continuing to exceed your expectations.

December 27, 2023

I would caution everyone against using this dealership - atleaast from looking at all the other bad reviews I now know that having a bad experience here is just standard practice. Would NEVER return and wou More

by kcolc.2023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jennifer Miller
Dec 29, 2023 -

Lawrence Kia responded

Dear kcolc.2023, please provide additional personal information so we can route this issue to the correct department and deal with the issue accordingly. Feel free to call the dealership direct number at 785-856-8700 and ask for any sales manager with your information. Thank you for your prompt attention to this matter.

December 22, 2023

Derek worked hard to help get me into my new Seltos. I did not have the title for my trade in with me and the next day he drove an hour to my house to pick it up from me which was much appreciated. Wh More

by Nick Novelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek
December 12, 2023

Finance department inputted wrong address. Called over 20 times to reach them and no one picked up. Customer Service rep, Chase Canon is very rude. They state they have (5) finance representat More

by gerbi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jennifer Miller
November 05, 2023

This dealer is doing fraud business. These guys are taking money from the customer to reserve a vehicle. Once the vehicle arrives, they are selling to some other customer. There was no n More

by Chandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rita
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