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Lawless Chrysler Dodge Jeep Ram
Woburn, MA
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I live nearly two hours away in NH. I had started working with a dealer in NH, and asked them to get the vehicle I like from Lawless (found through autotrader.) Lawless had an internet price lis working with a dealer in NH, and asked them to get the vehicle I like from Lawless (found through autotrader.) Lawless had an internet price listed, and the NH dealership insisted there was no way that Lawless would sell it for that price (and stated they must be applying every rebate available even if people wouldn't qualify for them.) The NH dealership gave me a price (on the same vehicle) that was more than $3k higher than Lawless' internet price. So, the same day, I contacted Lawless' directly (through their site contact form.) By the end of the day (Tuesday), we had a deal based on seeing my trade in person. I went down on Friday and bought the car... for the internet price that Lawless had posted. The only real "catch" on the internet price is it is based on financing through them. Also, this is not the first car I've bought out of NH, but it is the first in MA which does not have temporary or transit plates. But there is a NH DMV in NH, and the new owner (in this case, me) can drive the 25 minutes from Lawless to the Salem DMV and pay $10 for a temp plate to take your car home that day. While I went for my temp. plate, the dealership had the car prepped for delivery: removing the remaining protective plastic and a final wash & detail, plus a full tank of gas (which doesn't always happen with car purchases anymore.) Otherwise, you will need to take your "old" car home and someone from Lawless will drive the vehicle and meet you at your town office (in NH) to complete the registration. For me, the trip to Salem was worth it because I like to drive a vehicle once I buy it. This is a common set-up for NH residents buying cars in MA. Overall, I highly recommend Lawless, and those that I worked with: Danielle, Derek, and Chris. More
The whole staff was wonderfull to me and my mother very helpfull. the only problem i had was i was at the dealership for along time but while i was there i could talk to the staf and joke around with them helpfull. the only problem i had was i was at the dealership for along time but while i was there i could talk to the staf and joke around with them so it was not so bad i would recomend lawless to my family and friends More
Brad was fantastic, and was the reason way we purchased the vehicle at Lawless. First sales manager was not the easiest person to work with. I was slightly insulted when the sales manager sent back the f the vehicle at Lawless. First sales manager was not the easiest person to work with. I was slightly insulted when the sales manager sent back the first offer. Finance manager was also very easy to work with and friendly. More
I was very satisfied with the whole experience at Lawless Jeep Chrysler. My salesperson "Nick" went above and beyond my expectations in selling me a used vehicle. The vehicle I purchased needed some addition Jeep Chrysler. My salesperson "Nick" went above and beyond my expectations in selling me a used vehicle. The vehicle I purchased needed some additional work done so the dealership dropped off a pretty nice loaner car for me. They went through my used vehicle very thoroughly and made the repairs as needed. I have and will continue to recommended him and the dealership to anyone in the market for a vehicle. More
I cant say enough about the team here, very knowledgeable, curtious with a "no-preasure" approach. I searched around to alot of dealerships, customer service and car selection here were by far knowledgeable, curtious with a "no-preasure" approach. I searched around to alot of dealerships, customer service and car selection here were by far superior over others. I would highly recommend visiting. More
They went out of their way to get the car I really wanted. Spent a lot of time with me to get the car I wanted. This was a dealer that I had used before, and I was happy the second time around. Als wanted. Spent a lot of time with me to get the car I wanted. This was a dealer that I had used before, and I was happy the second time around. Also, took his time explaining all of the new features that came with the car. More
The employee's at lawless were there to help us from the srart. We saw the car on there website, and they followd up by email and a phone call.The sales specialist Chuck Marinaccio followed thru after the srart. We saw the car on there website, and they followd up by email and a phone call.The sales specialist Chuck Marinaccio followed thru after the sale to make sure all the details were taken care of.Chris Chapman took the time to explain all the finance options to make sure we got the plan that worked for us. More
The overall customer experience was great from both the Sales process through completion on the Finance side. Based on the friendliness and helpfulness of the sales staff with questions and the overall Sales process through completion on the Finance side. Based on the friendliness and helpfulness of the sales staff with questions and the overall process in identifying my needs as the customerwould I would reccommend this dealer to others. Nick was great to work with. Additionally, i worked with Chris Chapman on the Finance side made the finance side of it very easy. Thanks! Lisa More
Enjoyed everything about my experience at Lawless Jeep in Woburn MA. My dealer Chuck Marinaccio was friendly, courteous, answered every question I had, and followed through with every request I made. Lawless Woburn MA. My dealer Chuck Marinaccio was friendly, courteous, answered every question I had, and followed through with every request I made. Lawless Jeep did everything they could to get me into my new Dodge Ram 1500 and they made the process easy. Their Finance Manager was a pleasure to work with and went out of his way to explain every option I had. The overall experience was the best I have ever had purchasing a vehicle, which is a process that can be troublesome and stressful. I will look forward to purchasing another vehicle from Lawless Jeep in the future. Thank you to the Lawless Jeep staff!!! More
Nick was very friendly, but not as knowledgeable (or able to differentiate) between the two models I was considering. Some of the "after the sale" stuff was not as complete as I might have hoped. Additiona to differentiate) between the two models I was considering. Some of the "after the sale" stuff was not as complete as I might have hoped. Additionally, I felt that I was given inadequate information related to the financing of the vehicle. I am confident that I could have secured a lower interest rate had I waited and applied with my husband as a co-financer, but the process got moved along too quickly and it was too late. Additionally, the payments that were offered to me by the salesperson were revoked by the financial representative. That felt a little deceptive to me... More