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Lawless Chrysler Dodge Jeep Ram
Woburn, MA
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Amani and Derek are both very personable and dealing with them both was an excellent experience. They made the rest of the car buying experience much nicer and less stressful. Also, they went the extra mile them both was an excellent experience. They made the rest of the car buying experience much nicer and less stressful. Also, they went the extra mile to make sure we were satisfied as customers. More
Fantastic... They were extremely friendly and they worked with me on the price. Everyone there was extremely friendly and very nice. They wanted me to get the car I wanted. They didn't try to sell me some with me on the price. Everyone there was extremely friendly and very nice. They wanted me to get the car I wanted. They didn't try to sell me something I didn't want. I was very surprised at how classy the dealership was.... My sales person (Chris) was extremely genuine and so were his bosses, they said they wanted to earn my business (Which is a phrase I typically hate) but they did just that.... The continued to work on the price with me. I would recommend anyone go to this dealership they are fantastic! If you're buying a jeep do yourself a favor and go to LawLess More
I was looking for a Pre-Owned Certified Jeep Grand Cherokee. After searching the web, I found that Lawless had 6 or 7 vehicles that met my requirements. I made an appointment, spent a morning lookin Cherokee. After searching the web, I found that Lawless had 6 or 7 vehicles that met my requirements. I made an appointment, spent a morning looking and test driving, and ended up buying exactly what I was looking for at a reasonable price. Everyone was very helpful and I had a pleasant experience. More
Amani and the rest of the team at Lawless Chrysler Jeep were great. Amani took the time to get to know me, which made the experience a lot more enjoyable. I appreciated the professionalism and class in wh were great. Amani took the time to get to know me, which made the experience a lot more enjoyable. I appreciated the professionalism and class in which Amani handled himself throughout the entire process, and look forward to doing business with him in the future. More
Everyone is always friendly when we come in for service or have questions. We LOVE the waiting room! Couch is comfortable, good coffee, nice tv and great magazines! I LOVE that I can schedule the appoin or have questions. We LOVE the waiting room! Couch is comfortable, good coffee, nice tv and great magazines! I LOVE that I can schedule the appointment online, SO convenient and easy! I recommend this place to everyone I know! More
Phil, the salesman, was terrific .. friendly, warm, very knowledgeable + considerate, but it seemed he had to continuously rely and wait for others to do simple tasks (ie: paperwork ... the invoice had to b knowledgeable + considerate, but it seemed he had to continuously rely and wait for others to do simple tasks (ie: paperwork ... the invoice had to be redone 3 times; so many mistakes + accounting people kept blaming the computers). Phil was constantly running back and forth, in + out of offices, due to others incompetence, wasting valuable time. We had a 1pm appointment to pick up a new vehicle and trade in an old; no financing to be done. Sales manager seemed messed up, and unaware we were picking up vehicle that day, tho arrangements had been made 4 days prior, confirmed the day before. The whole procedure took all afternoon (more than 4 hours), and we missed a local (we live 30 miles from Woburn, in NH) appointment, which we told them about earlier in the afternoon. The receptionist's answer was "well, if you get hungry, there's a great restaurant across the street", showing no concern or importance. The sole reason we would ever return to that dealership would be Phil. Other sales people + managers passed by on numerous occasions, never speaking, smiling, even acknowledging our presence (exceptions were Danielle + Danny ... I had spoken to both of them on telephone during the last couple weeks and they wanted to meet me). Phil, however, was terrific and if ever he relocated, we certainly would see him again. (Our previous NH dealership which we used for 25 YEARS, until Chrysler closed it via reorganization, took 30 minutes to pick up a new vehicle and trade in the old !!!!!) More
I have been doing business with Lawless since 2000. I just purchased my 4th Jeep from them. The sales staff is honest, friendly and fair. The service staff (Steve and Jackie) are always so helpful. I just purchased my 4th Jeep from them. The sales staff is honest, friendly and fair. The service staff (Steve and Jackie) are always so helpful. I have never brought my vehicles back for services twice for the same issue. I highly recommend Lawless Chrylser Jeep for your next purchase. Gerry Duffy Billerica, MA More
The whole sales staff, managers, salesman, buisness manager, were friendly and knowledgeble. The total buying experiance was painless. The dealer had a large inventory, so I was able to find the car I manager, were friendly and knowledgeble. The total buying experiance was painless. The dealer had a large inventory, so I was able to find the car I wanted. The price was fair, I did my homework on the internet, and I knew what it was before I even went to the dealership. More
We shopped around at multiple Jeep dealerships before purchasing a vehicle from Lawless. This dealership stands out from others because the salespeople are friendly and the prices are fair. Other dealers purchasing a vehicle from Lawless. This dealership stands out from others because the salespeople are friendly and the prices are fair. Other dealerships offer deals to get you in the door but then tack on multiple fees. The prices advertised at Lawless are not the lowest, but they included all fees and in the end are the best deal. Our one critisism was how the numbers of our trade value amount were presented. It was a bit confusing but in the end we felt satisfied with the transaction. Chuck our salesman was pleasent to deal with and we'd reccommend this dealership to others who inquire about purchasing a vechicle from Lawless. More
Chuck was wonderful to work with. He went above and beyond to make me feel comfortable at all times. I plan on doing future buiness with Chuck and I will be recommending him to friends coworkers. beyond to make me feel comfortable at all times. I plan on doing future buiness with Chuck and I will be recommending him to friends coworkers. Thankful, Colleen Lunny More