Law Auto Group
Bensenville, IL
76 Reviews of Law Auto Group
Great Experience! Very welcoming atmosphere. Sherry was a Great salesperson and got the deal done. Nice car selection and even better service. I would definitely it Law Very welcoming atmosphere. Sherry was a Great salesperson and got the deal done. Nice car selection and even better service. I would definitely it Law Auto Group. More
Excellent Experience Purchased a Volvo XC90 from Sherry, her service was great. She was very attentive to each of her customers. I think she sold 2-3 cars while my wife Purchased a Volvo XC90 from Sherry, her service was great. She was very attentive to each of her customers. I think she sold 2-3 cars while my wife and I were there as it was a Saturday morning, but the process went seamlessly. It's a wholesale dealership so don't expect the normal sales nonsense. It was a very good experience. We love our new suv. More
Professional & Trustworthy - Will buy from them again! We became aware of this dealer after seeing our dream car listed on ebay by them. We contacted them to hold it with a deposit because we needed to dri We became aware of this dealer after seeing our dream car listed on ebay by them. We contacted them to hold it with a deposit because we needed to drive from Detroit to see the car. The car was ready and waiting for us to see, and was EXACTLY as advertised on ebay and on their website. Sherry facilitated a very smooth, no-nonsense transaction that was professional and without pressure. We love the car, and we will not hesitate to buy other cars from this dealer. Thanks, Sherry! And thanks, Law Auto Group! More
Road Vantage...REALLY??? After going back and forth over the sales price, I THOUGHT I made the right decision. They charged me $689.00 for this road vantage coverage without a After going back and forth over the sales price, I THOUGHT I made the right decision. They charged me $689.00 for this road vantage coverage without advising me that it would only cover 1 year of fabric protection. Not worth it!!! I would NEVER purchase from this dealership again!!! More
Quick and easy online purchase Purchased a car sight unseen online and had it inspected by a third party. Everything went smoothly and quickly with only a minor miscommunication as Purchased a car sight unseen online and had it inspected by a third party. Everything went smoothly and quickly with only a minor miscommunication as far as getting the paperwork in my hands to sign but nothing that a quick phone call couldn't resolve almost immediately. Very pleased with the car and no issues to speak of! More
Customer service LAW auto group has an excellent selection of cars. In my case I was looking for a Porsche 911. The cars were in excellent condition, pricing was goo LAW auto group has an excellent selection of cars. In my case I was looking for a Porsche 911. The cars were in excellent condition, pricing was good, and the purchasing experience was excellent. I had a pre-purchase - inspection conducted an independent 3rd party service shop and LAW was very responsive. Sherry Loeber was an excellent representative to guide us through the purchasing process. More
Nightmare!!! Avoid like the plague! They took my 2017 challenger rt and gave me a car with no title and thousands in repairs!! Finally got title after 3 1/2 months Avoid like the plague! They took my 2017 challenger rt and gave me a car with no title and thousands in repairs!! Finally got title after 3 1/2 months of filing complaints with illinois dmv and attorney general they dodged my calls and what i was told by illinois investigators is to contact local authorities since they took my car and title and ILLEGALLY gave me a car they didn't own! Avoid!!! More
Terrible The manager Steve is an insensitive. Doesn't listen to customers, is abrasive and has poor communication skills. The vehicle check engine light came o The manager Steve is an insensitive. Doesn't listen to customers, is abrasive and has poor communication skills. The vehicle check engine light came on, and it didn't start less than a week after I purchased it. After I took it back to be repaired, I found out that the spare and Jack were missing. I called to inquire about it, and was promised a call back that never came. Someone also ran four tollbooths while the vehicle was being repaired that the manager denied. I regret having been there. More
These guys are dishonest and did not do what they promise me . Do not believe a word of what they say. Its all BS with alot of twisting the definition of words as there main strategy for not doing what they said . Do not believe a word of what they say. Its all BS with alot of twisting the definition of words as there main strategy for not doing what they said they would do. Purchased $100k Panamera Turbo Executive from Brian and Steve at Law Auto Group. The car was delivered to my state with a broken windshield and a rear wheel that was badly curbed. Brian promised me that it would be fixed prior to shipping. My instinct told me he had no intention of fixing the damaged wheel based on the long winded story about how he would never ship a car with the wheel like that to a customer. Just as I expected the car showed up with a damaged wheel and a broken windshield. These two sharks played back and forth phone games for 30 days with me until finally refusing to replace the windshield and wheel as promised. Check your purchase contract for the "mandatory" Road Vantage Vehicle Protection $332. Was told by Steven that I wasn't allowed to decline the coverage. After a lengthy debate and about how he would just sell the car to someone else I just let it go. His main point was that If I am buying a $100k car why wouldn't I want a paint warranty. I have had bad experiences with car dealers in the past but never have I felt compelled to warn the public. More
Great experience I recently purchased a 2016 Mercedes-Benz AMG GTs ($100k car) site unseen all the way from Austin, Texas with the Law Auto Group. This was my first c I recently purchased a 2016 Mercedes-Benz AMG GTs ($100k car) site unseen all the way from Austin, Texas with the Law Auto Group. This was my first car purchase of this caliber and needless to say I was a little apprehensive about the whole process, as one would be. I am pleased to report that Jeff, Steven and the gang at Law Auto Group 100% fulfilled every promise that they made to me throughout the entire ordeal and let me tell you it was an ordeal. It took several weeks for me to find a bank willing to do an out-of-state car purchase of this price and Jeff was patient with me and held the car for me while I went through that. Further, Jeff and his group shipped my vehicle to me enclosed and included reimbursement for tires free of charge on the vehicle because they wanted me to have a safe driving experience. I would highly recommend working with Jeff at this location and would gladly do business with these folks again. Unlike most car dealers Jeff is the kind of person who cares about you having a good experience and will go the extra mile to make sure that you're always informed of what's going on in the transaction and comfortable with the proceedings. I can say this was the best car buying experience that I have had to date. More