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Lavery Automotive - Service Center

Alliance, OH

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60 Reviews

60 Reviews of Lavery Automotive - Service Center

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September 27, 2016

EMILY THOMAS, PAR EXCELLENCE! CANT SAY ENOUGHPRAISE ABOUT EMILY THOMAS SENIOR SERVICE CONSULTANT! EMILY MAKES ME AND EVERYONE FEEL GOOD ABOUT THEMSELVES AND THEIR AUTOMOTIVE SERVI More

by KNOBLE1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
July 28, 2016

Fogged up headlights. I called the dealership and spoke with Emily about the headlights on my SRX being fogged up. She gave me some information over the phone that was v More

by Donna0248
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
June 21, 2016

Excellent Precise Friendly service. From my first call about whether my mechanical problem would be covered, She was friendly and knowledgeable. She got the car in the next morning and More

by Trooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Jun 21, 2016 -

Lavery Automotive responded

Thank you for my review! I look forward to helping you in the future. Sincerely, Emily

April 28, 2016

Scheduled Maintenance Review Dealing with Emily Thomas was a treat! She is smart, knowledgable and excellent at her job! She was busy with a customer as I entered the Service area More

by Darla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Apr 28, 2016 -

Lavery Automotive responded

Dear Darla, Thank you very much for my review! It was a pleasure dealing with you today. I look forward to serving you again! Sincerely, Emily

April 08, 2016

Why I've been coming back so long. Emily Thomas was a new face to me at Lavery's, where I've been dealing exclusively for years. She called to tell me that there was a recall on my Impa More

by Gregg3206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Apr 08, 2016 -

Lavery Automotive responded

Dear Gregg, Thank you so much for my review! I am so glad I had the opportunity to serve you yesterday. I enjoy having new customers and seeing new faces each day! I am thrilled that your expectations were exceeded at Lavery's and I look forward to taking care of you and your vehicle again in the future! Have a great weekend! Sincerely, Emily

April 02, 2016

Always outstanding service Each time I bring my Cadillac in, the service department reminds me why I stick with Lavery Automotive. Rick got me a great price on four new tires an More

by Juliejakmides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Phillips
Apr 08, 2016 -

Lavery Automotive responded

Thank you for your review, Julie! We appreciate your business!

April 02, 2016

Service for Silverado The service department was on schedule for my appointment. The service representative was very courteous, friendly and quite professional in dealing More

by Waynechevy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Apr 04, 2016 -

Lavery Automotive responded

Dear Mr. Schonauer, Thank you for my review! It is always a great feeling to get my customers in and out of the service department in a timely fashion so they can achieve their other obligations for the day. I'll look forward to serving you in the future! Sincerely, Emily

March 31, 2016

Always exceptional service!! Always treated in a professional manner and always feels like home when I come to Laverys. Everyone goes out of their way to make you feel comfortable More

by BClair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cuva, Joe Bumgardner, Nick Barton, Larry Haidet, Lindsay Lavery, Jim Teal, Scottie Robb, Bill Lavery, Terry Christy, Greg Ganni, Paul Legg, Harold Court, Becky Labate, Amy Wolf, Matt Slease, Emily Thomas
Mar 31, 2016 -

Lavery Automotive responded

Dear Bill, Thank you so much for your review of the dealership! It is always an honor to serve you and take care of you and your family. You have touched each and every one of our hearts in such a positive way and for that, we thank YOU! Sincerely, Emily

March 30, 2016

Smoothfrom start to finish... Emily met me with a great greeting when I arrived and actually found a recall on my Enclave that I didn't know I had. She explained all the work perfo More

by meluke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Mar 30, 2016 -

Lavery Automotive responded

Dear Mike and Mel, Thank you for my review! It was such a great feeling to see the both of you this weekend at the dealership after being away for the last few months. Your support and feedback drive me to always do better and reach for the stars. Thank you for my peach minions jelly gift! Love you both! Sincerely, Emily

March 30, 2016

Excellent service department I went in for a recall on my Buick. Emily Thomas in service was very helpful and friendly. I was in and out in no time. Excellent Service! More

by LarryC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Thomas
Mar 30, 2016 -

Lavery Automotive responded

Dear Larry, Thank you for my review! I enjoy seeing you at the dealership and being able to assist you. Thanks for all the laughs and smiles you bring! Sincerely, Emily

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