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Laurel BMW of Westmont - Service Center

Westmont, IL

4.7
350 Reviews

350 Reviews of Laurel BMW of Westmont - Service Center

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October 13, 2023

Exceptional customer experience with service managers and technical staff was very pleased with the service and will continue recommend friends and family! More

by lexus6673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Manager
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Oct 15, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2023

BMW Westmont and specifically Jay are kind, knowledgeable, and efficient every time. They’re the best! More

by akells88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Oct 12, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. We do hope we can be of assistance in the future. Take care!

October 09, 2023

Repairs were well explained and service was completed on time. Would return for future repair work. More

by PTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Oct 12, 2023 -

Laurel BMW of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 07, 2023

My service adviser Jay Buis iets me know what service i will need nexy, that way it is not a surprise. He makes room for me on my time. More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jay buis
Report | Print
Oct 09, 2023 -

Laurel BMW of Westmont responded

Hi Tony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 05, 2023

Jay Buis has is always helpful with servicing our X3. We. Love our BMW and will continue to service there. More

by judytaillie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Report | Print
Oct 08, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2023

I am most pleased with our service advisor, Jay Bluis who was able to fit us in the same day we called about our concern. More

by xmasbeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Report | Print
Oct 06, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2023

Dean, our service rep was very easy and efficient to work with. He helped us with the all the information and services we needed for our BMW x3. I felt very pleased with the results of the service. All our c More

by alicia.emartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Report | Print
Oct 06, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 02, 2023

New service customer Tyler was very professional and helpful. See you on my next service visit. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Oct 05, 2023 -

Laurel BMW of Westmont responded

Hi Frank, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Drive safe, and we'll see you on the road.

September 30, 2023

Tyler is professional and easy to work with, he is really professional and helpful. I really recommend dealing with him, definitely I will deal with him again. Thank you for all your help. More

by Mina_george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Oct 02, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 28, 2023

Great quick response for my car problem. All fixed. Thank you very much. Nice place More

by Dmitriy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Oct 01, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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