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Laurel BMW of Westmont - Service Center

Westmont, IL

4.7
350 Reviews

350 Reviews of Laurel BMW of Westmont - Service Center

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October 30, 2023

They were prompt and clear about the service I needed. They made suggestions on future maintenance which was appreciated More

by walterene1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Nov 01, 2023 -

Laurel BMW of Westmont responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

If you are looking for a dealer who provides great service after selling you a car, I would highly recommend Laurel BMW of Westmont! I have only had experience with James Randall but I am very happy w More

by Michelle Wagenach
Sales Price Transparency
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall
Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. If you need more help, our team is available to talk -- safe travels!

October 26, 2023

Blake is great, he makes sure things get done and communicates great. I always like brining my car in since I know it will be taken care of correctly. More

by alexiswroblewski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2023

Hi, I came for a $160 oilchange ended up paying $3600. - including over $2,000 labor cost..that is NOT right!!! More

by Murat
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott
Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi Murat, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (630) 537-0311. We would appreciate the chance to turn your experience around.

October 25, 2023

I came in for an oil change and found a lot more wrong with the vehicle. The agent and service worker were great in telling me all the problems and discussion options. He gave me great advice. More

by finearms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Brandt
Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Had brought my BMW in for annual maintenance and was greeted by Alexis. My first time working with a female service advisor and the experience couldn’t have been better. My questions were answered with More

by J.Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

October 23, 2023

If you are looking for a dealer and their service advisors who will provide great service, reliable repairs, and competitive costs. Then see Laura BMW. Ask for James. More

by marksilverstein44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Oct 26, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Jay did a great job getting a replacement rim and having it completed timely. The More

by Robegordon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to stop by if you ever need any more help.

October 19, 2023

A very positive experience. Blake Farmer is quite knowledgeable and explains things very thoroughly so I can understand what needs to be addressed. More

by karenkasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farmer, Blake
Oct 21, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Ease of scheduling an appointment is very important. The service reps explained the service due and pricing. Very happy with this dealership and their service department. More

by Joan.Schrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 18, 2023 -

Laurel BMW of Westmont responded

Hi Joan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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