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Laurel BMW of Westmont - Service Center

Westmont, IL

4.7
350 Reviews

350 Reviews of Laurel BMW of Westmont - Service Center

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November 22, 2023

Professional and swift service. I liked the fact that the service engineers now make movies of what they discover in the car. This make all the recommendations for the needed repa More

by Karol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Klementzos
Nov 24, 2023 -

Laurel BMW of Westmont responded

Hi Karol, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Laurel BMW of Westmont and we hope to be of service again in the future.

November 21, 2023

The Best of the Best in BMW Dealership Hands Down. Highly recommended to family and friends. More

by Hh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Nov 23, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

November 16, 2023

Jay did an excellent job servicing my vehicle. He had someone pick up my car and drop off a loaner at my home. Getting service on my car couldn’t be easier! More

by duain23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Nov 17, 2023 -

Laurel BMW of Westmont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

November 15, 2023

Excellent service! Best car experience i have had! Service Advisor and Tech were so knowledgeable and professional. I felt safe in my car when i picked it up…I knew a More

by Katiafik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall (Advisor) Michael Fik (Tech)
Nov 17, 2023 -

Laurel BMW of Westmont responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

Laurel BMW has one of the best service departments that I've ever taken my car to. I am a long time BMW purchaser and really appreciate the service I've received over the years. They recently added a vid More

by pcutsuvitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Nov 16, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 09, 2023

Went for oil change ! They forgot to put the lid on after the oil change drove off without it and my engine light turned on!!Parked opened my hood to find out the lid was p More

by tanibg_73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Nov 11, 2023 -

Laurel BMW of Westmont responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0311 to discuss what we can do to help.

November 01, 2023

Every step of process was efficient Steve and Scott stepped up and assisted me get my appointment and service completed. The entire service department were there to help. This was really apreciated. More

by Jesse
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve and Scott Corbin
Nov 03, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2023

Andy was great to work with! Quick and easy to service my vehicle! Thanks for everything! More

by acast15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Nov 03, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

Jay treated me so well and I never write reviews but he deserves it, my service experience was exceptional and I’ll keep coming back More

by lisa_paprota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Nov 02, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 31, 2023

We’ve been going to Laurel for more than seven years because of their dependable service, reasonable prices and knowledgeable recommendations led by our service manager, Jay Buis. The car is now 10 year More

by tedmcdougal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Nov 02, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

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