Laurel BMW of Westmont - Service Center

Service here was great, and efficient on my X5! I also received a complimentary detail. Alexis was great, will definitely be coming back! I also received a complimentary detail. Alexis was great, will definitely be coming back! More

I brought in my X5 with for a service and a funny noise from the back of the car I was greeted by Alexis Mcadams and she made sure I was heard and my car was taken car of in a timely matter. Keep communica from the back of the car I was greeted by Alexis Mcadams and she made sure I was heard and my car was taken car of in a timely matter. Keep communicating on what was needed and when the parts arrived and a reasonable timeline to pick it up. Overall great experience. More

Had my M3 in for a wheel swap and alignment. Alexis greeted me when I came in and was very approachable and provided me with a great service. Communication was quick. The overall service was fla Alexis greeted me when I came in and was very approachable and provided me with a great service. Communication was quick. The overall service was flawless. More

First time at this dealership and I had an amazing experience with Alexis McAdams. I received an inspection video which is something I’ve never seen before at any other BMW. Thank you Alexis and Laure experience with Alexis McAdams. I received an inspection video which is something I’ve never seen before at any other BMW. Thank you Alexis and Laurel BMW. I will definitely be back!!! More

The fact that i only go to this dealership to lease or buy BMW cars/SUV's is a good enough testament on how i value their service and professionalism. My last visit was again a very pleasant one. Bla buy BMW cars/SUV's is a good enough testament on how i value their service and professionalism. My last visit was again a very pleasant one. Blake was very helpful, very polite. My sales agent Jeff Abbas doesn't fail to ask if he could be of any help if my care has any problems. More

Jay Buis was most helpful to me and a delight to work with. He went above and beyond for me. with. He went above and beyond for me. More

Jay Buis is quick to respond and guide to the repairs needed. He’s been my service person for over 20 years and why I buy BMWs. needed. He’s been my service person for over 20 years and why I buy BMWs. More

I like going there. Helpful and pleasant. The mechanics video explanation of repair and vehicle status is amazing. My service rep, James Randall, is very thorough and k Helpful and pleasant. The mechanics video explanation of repair and vehicle status is amazing. My service rep, James Randall, is very thorough and knowledgeable. More

These people are Polite, punctual, neat, precise, expert, Happy, quick, but the prices are very high! Happy, quick, but the prices are very high! More

Went in for recall work and other repairs. Scott was very helpful and friendly. Loved getting the video clip about the work to be performed! Work was done well and I continue to love my BMW X5 Scott was very helpful and friendly. Loved getting the video clip about the work to be performed! Work was done well and I continue to love my BMW X5! Thank you Laurel! More