Laurel BMW of Westmont - Service Center
Westmont, IL
355 Reviews of Laurel BMW of Westmont - Service Center
Always great serviceOn timely matter when Always great service On timely matter when done.. Explains the outcome I am done reviewing That’s it That’s it That’s it T Always great service On timely matter when done.. Explains the outcome I am done reviewing That’s it That’s it That’s it T More
Friendly, but rip off, they are looking to get you BIG, would not advise you properly until too late. Would stay away for all matters as long as I can. would not advise you properly until too late. Would stay away for all matters as long as I can. More
I’m not sure if BMW has trained or mandated, that dealership staff be, cold and snobbish, Laurel BMW has that down. The most pleasant person I dealt with was the clerk, and parts clerk. Service dept. dealership staff be, cold and snobbish, Laurel BMW has that down. The most pleasant person I dealt with was the clerk, and parts clerk. Service dept., writer, wow. More
Honest, Straightforward Advice & Overall Great Service I recently had my 2013 BMW 535i Msport in for a rather significant amount of service work .... to the tune of 5-figures. My service adviser was Jay Bu I recently had my 2013 BMW 535i Msport in for a rather significant amount of service work .... to the tune of 5-figures. My service adviser was Jay Buis. I'd highly recommend anyone who's needing in-depth, complicated work done on their BMW to go and seek this guy out. He's well informed, honest and best of all, tells it like it is. I was continually kept in the loop as to the status of my car throughout. Thus far, I'm pleased with the results. If you want to work with someone you can trust and know confidently that the job will get done right, I'd recommend working with Jay Buis @ Laurel BMW. More
Thanks so much for making our purchase so pleasant . Your dealership was clean,and spacious. The sales and financing dept were kind and friendly. Made us very comfortable doing business with you Thanks aga dealership was clean,and spacious. The sales and financing dept were kind and friendly. Made us very comfortable doing business with you Thanks again, Scott, and Kris Pietruszynski More
Worst experience ever! Purchased two new BMWs over the past five years, and yesterday when I took my girlfriends BMW 328xi for a car wash I was refused. Being approached imm Purchased two new BMWs over the past five years, and yesterday when I took my girlfriends BMW 328xi for a car wash I was refused. Being approached immediately by a lady and questioned " Did you purchase your car here, did you service it here" ... after being questioned I was told to drop the keys to the cashier and same thing, very hostile! I said we did a service recall here, and we purchased other two new BMWs here, but she said you didn't purchase this BMW here and service recalls don't count. Are you kidding me all of this over a silly car wash. I was in the market for another NEW BMW but I will not be purchasing it anymore from Laurel BMW of Westmont. More