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Laurel BMW of Westmont - Service Center

Westmont, IL

4.7
350 Reviews

350 Reviews of Laurel BMW of Westmont - Service Center

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September 28, 2021

Great serviceEveryone was very helpfulAll my concerns Great service Everyone was very helpful All my concerns were addressed in a timely manner More

by Stevan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott and Mike
Sep 29, 2021 -

Laurel BMW of Westmont responded

Hi Stevan, thank you for your kind review; we are happy to pass along your comments to the team here at Laurel BMW of Westmont! Drive safe, and we'll see you on the road.

September 28, 2021

This Dealership runs the best Dealership for Sales and Service that I have ever visited>jay buis was extremely helpful in a very difficult service event. More

by jonnybravo612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jay buis , mike buzelli
Sep 29, 2021 -

Laurel BMW of Westmont responded

Hi, thank you for your kind words and this wonderful review! We're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

September 23, 2021

My wife and I have been bring our cars in for service for over 15 years and have always been completely satisfied. More

by jlabel
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Randall
Sep 26, 2021 -

Laurel BMW of Westmont responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 31, 2021

i have been using laurel for years. over 20. and they have always provided awesome service. i would recommend them very highly. jay buis and now blake have been wonderful. More

by mark10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
blake
Sep 04, 2021 -

Laurel BMW of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 23, 2021

I cannot positively recognize Laurel enough. I am a customer for as long as I can drive! Rich and the team always exceed my expectations! More

by Joy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Stohl
Aug 31, 2021 -

Laurel BMW of Westmont responded

Hi Joy, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Laurel BMW of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 23, 2021

Always great serviceOn timely matter when Always great service On timely matter when done.. Explains the outcome I am done reviewing That’s it That’s it That’s it T More

by kathryngemell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Randall
Aug 31, 2021 -

Laurel BMW of Westmont responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 11, 2021

This dealership is awesome! Their service department is really great and so are all of the staff. More

by Jclark57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexander
Aug 16, 2021 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2021

Very nice, always take care of you. Jay Buis is very knowledgeable and thorough. More

by meeramahajan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Aug 16, 2021 -

Laurel BMW of Westmont responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2021

Friendly, but rip off, they are looking to get you BIG, would not advise you properly until too late. Would stay away for all matters as long as I can. More

by m3mode
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
dont know
Aug 17, 2021 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (630) 537-0311 -- we hope to hear from you soon.

August 05, 2021

I’m not sure if BMW has trained or mandated, that dealership staff be, cold and snobbish, Laurel BMW has that down. The most pleasant person I dealt with was the clerk, and parts clerk. Service dept. More

by alcargo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Enough info given
Aug 17, 2021 -

Laurel BMW of Westmont responded

Hi Alcargo, we appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

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