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Laurel BMW of Westmont - Service Center

Westmont, IL

4.7
350 Reviews

350 Reviews of Laurel BMW of Westmont - Service Center

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March 17, 2022

Made an appointment and was welcomed by Tony. Everything done according to his plan and I there at 2 and paperwork was ready and I paid and done! Tony also showed me some features on my car th More

by PSMACKEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tony
Mar 21, 2022 -

Laurel BMW of Westmont responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

Mar 21, 2022 -

Laurel BMW of Westmont responded

Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

March 17, 2022

The service department went above and beyond and Blake was exceptional in his handling of my service and all the issue that needed to be addressed and additional issues that cam e up during their inspecti More

by dockuch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
Mar 21, 2022 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

March 14, 2022

Accepted me as a walk-in for servicing and the turnaround time was as stated. Thank you. More

by Mirza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
March 13, 2022

Responsive appointments, good service, made sure I understood what was to be done and results. I was readying for a long drive, so I had all applicable services done. I did need to add air to the back More

by Maribeth.anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
Mar 14, 2022 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

March 06, 2022

I had to leave my X1 for service and I needed a rental with enterprise which I had a problem I thank the manager from service center @ BMW help me and got me one of his loaners very nice carrying man 🙏 T More

by Cavazos418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trish
Mar 08, 2022 -

Laurel BMW of Westmont responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 04, 2022

Always friendly ! ! Service with prompt attention .... beautiful place and my car is washed ! Wonderful ! Thank you! More

by Judithacolando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Alanzo
Mar 07, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 22, 2022

Great place with Great Service and people,Very nice Environment!!!!!Come and visit and you will experience like no other place More

by vladkogreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica,Tony
Feb 25, 2022 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 30, 2022

I thought everything was great. They explained what they were going to be doing and performed service promptly More

by Broadwayestates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 02, 2022 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2022

Jay did a great job and the car looked and ran great I was satisfied. More

by greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay did a great job
Jan 25, 2022 -

Laurel BMW of Westmont responded

Hi Greg, we are very happy to have provided you with such a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 17, 2022

Only the first time bringing the car in (I think) but all went very smoothly.. More

by Mas15073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 21, 2022 -

Laurel BMW of Westmont responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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