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Laurel BMW of Westmont - Service Center

Westmont, IL

4.7
350 Reviews

350 Reviews of Laurel BMW of Westmont - Service Center

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July 11, 2022

Overall: my new benchmark for dealer/service experience. I used Laurel BMW's service center to perform a pre-purchase inspection before purchasing a used M3 from a private seller. The Dealership was acco More

by xx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony
Jul 12, 2022 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Laurel BMW of Westmont and we hope to be of service again in the future.

July 08, 2022

Had difficulty with the driver assist. It was fixed quickly and has been functioning well since. They also did once over on tires, brakes, etc, More

by Salty77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Jul 11, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 30, 2022

Great job by Jay and the rest of the staff at laurel bmw. Great job More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 04, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 30, 2022

BMW Westmont have performed the maintenance on my car since it’s purchase. The service team was welcoming, clearly communicated about the work required and performed the maintenance on schedule. More

by Bftaylor5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall
Jul 04, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

June 27, 2022

I am Rigo. my experience was excellent. super professional and the service was great. Thank you for taking care of my vehicle. More

by Sox9160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Jun 29, 2022 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 22, 2022

Great service and support from Blake but the service was expensive. Many recommendations which support the longevity of the vehicle but very expensive. More

by ekurasz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
Jun 24, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Laurel BMW of Westmont and we hope to be of service again in the future.

June 06, 2022

Omer switched my old car information and entered my new car info easily. He was thorough on including everything I needed for my vehicle. I also like the photos taken at the beginning of service and the de More

by Treal_one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omer
Jun 08, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 03, 2022

Had a message on my car video screen to have an oil service. Pulled into Laurel, and they immediately took me in! I hardly feel I had to wait, service also washed the car! Have always had such won More

by bealextoo50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Scanlon and James Randall
Jun 06, 2022 -

Laurel BMW of Westmont responded

Hello, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 19, 2022

From the moment I arrived to the picking up of my car, the gentleman who greeted me was so professional, efficient, and attentive. Very easy in and out with my service. More

by Beth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
May 21, 2022 -

Laurel BMW of Westmont responded

Hi Beth, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2022

The place is clean and well maintained. Staff is friendly and knowledgeable. My service advisor Scott Corbin was friendly and explaind in detail what was done on the car. More

by MC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Corbin
May 16, 2022 -

Laurel BMW of Westmont responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Laurel BMW of Westmont! Drive safe, and we'll see you on the road.

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